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Zeigler Subaru of Lafayette

Lafayette, IN

4.6
1,618 Reviews
For a new or used Subaru in Fort Wayne, Zeigler Subaru of Fort Wayne is here to provide Indiana shoppers with an exceptional custom experience. Our Indiana Subaru dealership carries all the latest Subaru models, and our expert sales staff will help you find the perfect vehicle for your lifestyle with great Subaru lease & finance specials available for qualified buyers. Zeigler Subaru of Fort Wayne is the only Subaru dealership in the Huntington, New Haven, & Auburn, IN area, but Subaru enthusiasts throughout Indiana choose to visit our dealership for our excellent customer service, pet-friendly showroom, attractive auto financing options, and great cars! Visit our dealership for a new car or Subaru service for your current vehicle and see the difference working with our dealership makes for yourself.
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1600 S Creasy Ln

Lafayette, IN

47905

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Showing 1,618 reviews

January 20, 2020

Everyone was efficient, friendly, and punctual. The waiting room is awesome. I’ve come to expect that now because every single visit has been that way. It must be “the Rohrman way!” More

by MARJORIE.BUNTING
Recommend Dealer
Yes
Employees Worked With
Don’t remember their names
Jan 21, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for the excellent review! We appreciate you being a member of the Bob Rohrman Subaru family, and we look forward to your next visit!

January 20, 2020

Good service Took care of the service I requested and checked the car over for any other problems. Good service staff and customer service employees. Well go bac More

by drporter1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Beers
Jan 21, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to leave us a review! We appreciate you choosing Bob Rohrman Subaru for your service needs, and we look forward to your next visit!

January 18, 2020

Seems like the service is going downhill. I’m lossing trust. My tire tread seems to have grown >5mm in a couple months (since last oil change) and my brake pads have grown as well... The box is checked t More

by LU
Recommend Dealer
No
Employees Worked With
Service center
Jan 21, 2020 -

Zeigler Subaru of Lafayette responded

We appreciate you taking the time to share this feedback and will be passing your comments along to our service team; we hope you’ll give us a chance to improve in the future. If there’s anything about your vehicle’s maintenance plan that you’d like to discuss in greater detail, please don’t hesitate to give us a call at 765-588-9589 and ask to speak to our Service Manager, Karalee Sollars. Thank you.

Feb 07, 2020 -

LU responded

To follow up: I started hearing an unpleasant sound coming from the front passenger tire, following the oil change and tire rotation. The sound started getting worse so I went to another shop to have it checked out. Guess what it was? The lug nuts were not tightened and I had been driving around on a tire that was about to come off! Thanks for your response, but I will definitely NOT be back. And by the way, I took the $1700 estimate for 100k maintenance to a well established and respectable shop and they were able to perform all the work, plus new rear brakes and rotors, for less than $800. What the heck Rohrman Subaru?! Trying to kill me financially and literally?! I’ve been loyal for ALL work at Rohrman for over 5 years. Buh bye.

January 17, 2020

What can I say that hasn't already been said? Marty is your go to man! He listens and hears what we want. He gets the job done to our satisfaction and we are always totally satisfied with our purchasing More

by Banddstallman
Recommend Dealer
Yes
Employees Worked With
Marty McGlothlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for the kind comments - Marty will be so happy to hear them! Your business is greatly appreciated by all of us here at Bob Rohrman Subaru and we look forward to your next visit!

January 16, 2020

Very great service. John was very knowledgeable and helpful. Well definitely recommend him and this Subaru dealership. Also the snacks and football on tv was a huge plus. 😃 More

by ryan.long126
Recommend Dealer
Yes
Employees Worked With
John Pilatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for the excellent review - stop by for snacks and football anytime! Your business is much appreciated by all of us here at Bob Rohrman Subaru and we hope to see you again in the future!

January 16, 2020

Making the appointment was much easier than going in and seeing if they had time for My vehicle. Everybody was friendly and I was out within an hour More

by WEBERSFARM
Recommend Dealer
Yes
Employees Worked With
Service department, Addison Martin, Michelle Schmitt
Jan 17, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to leave us a review! We appreciate you choosing Bob Rohrman Subaru for your service needs, and we hope to see you again!

January 15, 2020

The dealership is clean and well maintained. Everyone was busy but yet friendly and pleasant. I took my outback in for the first scheduled maintenance and all is well. More

by BARRYMAIL
Recommend Dealer
Yes
Employees Worked With
Anthony Turner
Jan 16, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to leave us a review! Your business is much appreciated by all of us here at Bob Rohrman Subaru, and we hope to work with you again in the future!

January 15, 2020

Great team members. The tech person very great and knowledgeable. They go out of their way to make sure you get great service. They are professional. More

by LSUSMCMARINEMOM
Recommend Dealer
Yes
Employees Worked With
Ashlee
Jan 16, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for the kind comments - they are much appreciated by all of us here at Bob Rohrman Subaru, and we look forward to your next visit!

January 14, 2020

It was very good service but the coffee wasn’t where we could get some I was early and they still did me Nice atmosphere More

by LYNN.FAIRGRIEF
Recommend Dealer
Yes
Employees Worked With
Katelyn Butler
Jan 14, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to share this feedback. We're always looking to improve the experiences our customers have with us, and we will be sharing your comments with our team. Your business is greatly appreciated by all of us here at Bob Rohrman Subaru and we hope to see you again in the future!

January 14, 2020

prompt service They are always very nice and efficient. They take good care of my car. the lounge is nice I feel confident in their care of my car. More

by CHERYLHANELINE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katelyn Butler
Jan 14, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to leave us a review! We appreciate you choosing Bob Rohrman Subaru for your service needs and we look forward to your next visit!

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