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Zeigler Subaru of Lafayette

Lafayette, IN

4.6
1,618 Reviews
For a new or used Subaru in Fort Wayne, Zeigler Subaru of Fort Wayne is here to provide Indiana shoppers with an exceptional custom experience. Our Indiana Subaru dealership carries all the latest Subaru models, and our expert sales staff will help you find the perfect vehicle for your lifestyle with great Subaru lease & finance specials available for qualified buyers. Zeigler Subaru of Fort Wayne is the only Subaru dealership in the Huntington, New Haven, & Auburn, IN area, but Subaru enthusiasts throughout Indiana choose to visit our dealership for our excellent customer service, pet-friendly showroom, attractive auto financing options, and great cars! Visit our dealership for a new car or Subaru service for your current vehicle and see the difference working with our dealership makes for yourself.
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1600 S Creasy Ln

Lafayette, IN

47905

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Showing 1,618 reviews

June 26, 2020

my sales man was very nice and help ful it was very clean and friendly staff was very nice and it was easy to get to I will keep going back it is worth your time and money More

by PEGGYGOSSER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Ramirez
Jun 29, 2020 -

Zeigler Subaru of Lafayette responded

Thank you so much for the kind review! Your business is greatly appreciated by all of us here at Bob Rohrman Subaru, and we look forward to seeing you again in the future - take care!

June 25, 2020

Our sales person, April, was very accessible, helpful, and knowledgeable. We were appreciative of her help, and attitude. If we know anyone looking for a Subaru, we would recommend her! More

by DGarrity
Recommend Dealer
Yes
Employees Worked With
Alex Wilson
Jun 25, 2020 -

Zeigler Subaru of Lafayette responded

Thank you so much for taking the time to leave us a review! We're glad to hear you enjoyed working with April, and we'll be sure to pass along your kind comments. Your business is greatly appreciated by all of us here at Bob Rohrman Subaru, and we hope to see you again in the future - take care and please don't hesitate to reach out if there's anything else we can do for you!

June 23, 2020

Great polite service and a terrific deal. April did an outstanding job answering my questions. Highly recommend purchasing from her. Love the new Crosstrek. Thanks! More

by Nicholas S.
Recommend Dealer
Yes
Employees Worked With
Alex Wilson
Jun 24, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for the excellent review, Nicholas! We're glad you had a great experience with April and are delighted to hear that you're loving your new Crosstrek. Your business is greatly appreciated by all of us here at Bob Rohrman Subaru, and we hope to see you again in the future - take care!

June 22, 2020

April was absolutely amazing in answering our questions and moving quickly to get us into new leases. We will definitely be seeing her next time! More

by wdm5289
Recommend Dealer
Yes
Employees Worked With
April Wilson
Jun 23, 2020 -

Zeigler Subaru of Lafayette responded

Thank you so much for the kind comments - we'll be sure to share with April! Your business is much appreciated by all of us here at Bob Rohrman Subaru, and we look forward to working with you again in the future. Take care and please don't hesitate to reach out if there's anything else we can do for you!

June 22, 2020

April went above and beyond to make sure everything was perfect. She even took care of my transportation issues on her day off. Outstanding service! More

by James
Recommend Dealer
Yes
Employees Worked With
Alex Wilson
Jun 23, 2020 -

Zeigler Subaru of Lafayette responded

Thank you so much for taking the time to leave us a review! We're glad April provided you with an exceptional experience, and we'll be sure to share your kind comments with her. Your business is greatly appreciated by all of us here at Bob Rohrman Subaru, and we hope to see you again in the future - take care!

June 18, 2020

Service Team is Extremely Helpful The service team has always been extremely helpful with any questions and/or service I've had/needed. the best place to go in the Lafayette area for More

by RUPPG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terran Patton
Jun 19, 2020 -

Zeigler Subaru of Lafayette responded

Thank you so much for the kind review! We appreciate you choosing Bob Rohrman Subaru for your service needs and we look forward to your next visit!

June 17, 2020

Express Service is not Express When Subaru bought that new service center for Bob, Express was no appointment, pull right in for oil change etc and the first time I did it went fast More

by Delta869
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Young is my Sales Person and have never had an issue. Austin is the service person I dealt with this time.
Jun 19, 2020 -

Zeigler Subaru of Lafayette responded

Hello – thank you for taking the time to share this feedback. We are currently working on changes to our Express Lane service that we feel will greatly improve the experience for our customers. We appreciate you bearing with us as we make these changes. If there’s anything else about your visit that you’d like to discuss in greater detail, please don’t hesitate to give us a call and ask to speak to our Service Manager, Karalee Sollars. Thank you.

June 16, 2020

The whole process of buying was smooth and enjoyable. April Wilson was very professional and helpful in finding the right model, explaining the options, and finally the paperwork. Thank you April. More

by M. R.
Recommend Dealer
Yes
Employees Worked With
Alex Wilson
Jun 17, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to leave us a review! We're glad April provided you with an exceptional experience here at Bob Rohrman Subaru, and we hope to see you again in the future. Take care and enjoy your new Subaru!

June 16, 2020

Overall very good I was disappointed that only one employee in the entire building, that I saw was wearing a mask. Very disrespectful. The gentleman who washed my car d More

by DMIETHKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Denny
Jun 18, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for choosing us for your service needs. We appreciate your feedback and will be passing it along to our team. We do offer options for no-contact visits, including Express Lane services and the option to use a drop envelope to enter your information, so there's no need to even enter the building. We also take great care to keep our dealership cleaned and sanitized. Please contact our General Manager, Brad Belaire, if you have any further questions or concerns. Thank you.

June 16, 2020

Not good. I went in because my tire pressure light had been on. They claimed to have fixed it, but it has still been on for over a week. When told about the continued problem, I received no response. More

by NICHOLASTHEMAXSON
Recommend Dealer
No
Employees Worked With
Other
Jun 17, 2020 -

Zeigler Subaru of Lafayette responded

Hello – we apologize for your frustration and appreciate you reaching out. If you could please give us a call at 765-588-9583 and ask to speak to our Service Manager, Karalee Sollars, we’d be happy to look into the situation further for you. Thank you.

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