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Zeigler Subaru of Lafayette

Lafayette, IN

4.6
1,618 Reviews
For a new or used Subaru in Fort Wayne, Zeigler Subaru of Fort Wayne is here to provide Indiana shoppers with an exceptional custom experience. Our Indiana Subaru dealership carries all the latest Subaru models, and our expert sales staff will help you find the perfect vehicle for your lifestyle with great Subaru lease & finance specials available for qualified buyers. Zeigler Subaru of Fort Wayne is the only Subaru dealership in the Huntington, New Haven, & Auburn, IN area, but Subaru enthusiasts throughout Indiana choose to visit our dealership for our excellent customer service, pet-friendly showroom, attractive auto financing options, and great cars! Visit our dealership for a new car or Subaru service for your current vehicle and see the difference working with our dealership makes for yourself.
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1600 S Creasy Ln

Lafayette, IN

47905

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Showing 1,618 reviews

July 17, 2020

Customer Service Fantastic customer service! I never felt like the employees were overbearing or pushing to sell. Everyone was very polite and went out of their way t More

by Emily.Evans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Hudson
Jul 20, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to leave us a review, and congratulations on your first car purchase! We appreciate you choosing Bob Rohrman Subaru for the occasion, and we hope you're loving your new vehicle so far. Take care and please don't hesitate to reach out if there's anything else we can do for you!

July 16, 2020

Great Customer Service I initiated a search on line with Consumer Report via Subaru and four dealerships got back with me. Rolyce (sales) & Laura (online) were great with c More

by JULIA.BAUMGART
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rolyce Scheitlin
Jul 17, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to leave us a review! We appreciate you trusting Bob Rohrman Subaru with you business and we hope we have the opportunity to work with you again in the future - take care and enjoy your new vehicle!

July 16, 2020

Too slow, didnt follow instructions and damaged car It took 2 hours for a 30 min task. Stripped the drain plug Washed when told not to This was not the fault of the service advisor - it was the repa More

by tim.newhart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Cravatt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure who
Jul 20, 2020 -

Zeigler Subaru of Lafayette responded

Hello – we apologize for your dissatisfaction and appreciate you taking the time to bring it to our attention. We will be addressing your feedback with a our team and hope you’ll consider giving us another chance in the future. If there’s anything about your visit that you’d like to discuss in greater detail, please don’t hesitate to give us a call at 765-588-9583 and ask to speak to our Service Manager, Karalee Sollars. Thank you.

July 15, 2020

My recent visit went well, the representative was polite and effecient. Waiting was spaced for proper seating. My service was done promptly and I received a free car wash. More

by HJWEDWARDS
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for the positive review! We appreciate you trusting Bob Rohrman Subaru with your vehicle's service needs and we look forward to your next visit!

July 15, 2020

all went well I had 60,000 major services and everything went well. It completed faster than expected, so that was good. The adviser was friendly. It was a good More

by 1110330
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashlee
Jul 16, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for the kind review! We appreciate you choosing Bob Rohrman Subaru for your service needs, and we hope to see you again in the future. Take care!

July 14, 2020

pleased Went to Bob Rohrman to test drive and came away with a new used car. Kevin was very helpful and everyone worked to make the experience smooth. More

by ROSENBAUMINDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to share your experience! We appreciate you coming to visit us here at Bob Rohrman Subaru, and we hope you're enjoying your new vehicle. Take care!

July 14, 2020

11111 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 More

by MCRHYNARD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jul 15, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to leave us a review - it is much appreciated by all of us here at Bob Rohrman Subaru, and we look forward to your next visit!

July 13, 2020

I am very happy with my new Subaru! April was incredibly helpful and patiently answered all my questions. I would recommend purchasing a Subaru to my friends and family. More

by annapatricewilliams
Recommend Dealer
Yes
Employees Worked With
Alex Wilson
Jul 14, 2020 -

Zeigler Subaru of Lafayette responded

Thank you so much for the kind review! We're glad you enjoyed working with April and are happy to hear that you're loving your new Subaru. Your business is greatly appreciated by all of us here at Bob Rohrman Subaru, and we hope to see you again in the future - take care!

July 13, 2020

Mark was very helpful and professional. He made buying my new 2020 Subaru easy and painless. I would give him 6 stars if I could. More

by Josh
Recommend Dealer
Yes
Employees Worked With
Mark Cravatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2020 -

Zeigler Subaru of Lafayette responded

Thank you so much for the kind comments - we'll be sure to share with Mark! Your business is much appreciated by all of us here at Bob Rohrman Subaru, and we hope we have the opportunity to work with you again in the future. Take care and enjoy your new Subaru!

July 11, 2020

Took my car here to get the speaker fixed. They put in a new speaker and apparently didn’t test it because the issue was not resolved. More

by BRENTONCOALGREGORY
Recommend Dealer
No
Employees Worked With
Jenny Scott
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2020 -

Zeigler Subaru of Lafayette responded

Hello – we appreciate you bringing this to our attention and would like to speak with you in greater detail. If you could please give us a call at 765-588-9583 and ask to speak to our Service Manager, Karalee Sollars, it would be greatly appreciated. Thank you.

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