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Zeigler Subaru of Lafayette
Lafayette, IN
1,618 Reviews
For a new or used Subaru in Fort Wayne, Zeigler Subaru of Fort Wayne is here to provide Indiana shoppers with an exceptional custom experience. Our Indiana Subaru dealership carries all the latest Subaru models, and our expert sales staff will help you find the perfect vehicle for your lifestyle with great Subaru lease & finance specials available for qualified buyers.
Zeigler Subaru of Fort Wayne is the only Subaru dealership in the Huntington, New Haven, & Auburn, IN area, but Subaru enthusiasts throughout Indiana choose to visit our dealership for our excellent customer service, pet-friendly showroom, attractive auto financing options, and great cars! Visit our dealership for a new car or Subaru service for your current vehicle and see the difference working with our dealership makes for yourself.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,618 reviews
August 14, 2020
Excellent service Scheduled a visit for a recall, which was done expeditiously and in excellent fashion. Also offered to update the radio and found the alignment off. Scheduled a visit for a recall, which was done expeditiously and in excellent fashion. Also offered to update the radio and found the alignment off. All service done in great shape! Jenny was my rep and did an excellent job! More
by JOHNBNMRL
Verified CustomerEmployees Worked With
August 11, 2020
Jenny offered the best customer service I have received at Subaru. She was very polite and helpful. She kept me update on the process of my vehicle throughout the day! Thank you Jenny for all of your t at Subaru. She was very polite and helpful. She kept me update on the process of my vehicle throughout the day! Thank you Jenny for all of your time and service. More
by DRJOHNSON0412
August 07, 2020
What an awesome experience we had buying our new forester sport. Thanks to April Wilson everything went smooth and we are very happy with the vehicle. I recommend seeing April ASAP if you are interested in a sport. Thanks to April Wilson everything went smooth and we are very happy with the vehicle. I recommend seeing April ASAP if you are interested in a new Subaru. More
by Beth & Dan
Employees Worked With
Josh Swanson, Alex Wilson
August 05, 2020
Taking care of my car. I was pleasantly surprised at the attention and care the service personnel took for me and my Outback. Although the wait was more than I expected due I was pleasantly surprised at the attention and care the service personnel took for me and my Outback. Although the wait was more than I expected due to the 60K service due, I was able to get a loaner car that allowed me to go for lunch and at the same time, experience one of the new Outbacks and their new features. Thanks SUBARU. More
by CRHPJH
August 04, 2020
Good job The staff were organized and professional. Time in/out was quick. Social distancing and masks were practiced in the waiting room. Car was washed and r The staff were organized and professional. Time in/out was quick. Social distancing and masks were practiced in the waiting room. Car was washed and ready to go when the service was complete. More
by Jeff V
Employees Worked With
Tori ?
August 03, 2020
Had to replace a tire. Pretty sure it could’ve been plugged instead. Building waiting area was closed and it was raining. Had to stand outside. There was only one advisor to check in customers so check plugged instead. Building waiting area was closed and it was raining. Had to stand outside. There was only one advisor to check in customers so check in was a bit slow More
by angel19halo
Employees Worked With
Austin
August 03, 2020
Paid 130 dollars for a diagnoses i already know has a check engine light was told that other stuff needed to be done to it brought it in since they opened got no where check engine light was told that other stuff needed to be done to it brought it in since they opened got no where More
by JAGARCIA2697
Employees Worked With
August 02, 2020
appointment I had a scheduled appointment at 8:30 am upon arrival I was told my service would be approximately 90 minutes. 2 1/2 hours later I went to the service I had a scheduled appointment at 8:30 am upon arrival I was told my service would be approximately 90 minutes. 2 1/2 hours later I went to the service desk to find out a technician had not looked at my car. I was told it was still in line to be looked at!!! My oil had been changed and tires were rotated but my car had not been pulled into the bay yet for a diagnosis. At this point I was not happy my appointment was at 8:30am not when ever it was convenient for them. I had another appointment at 12:30 so I told them to bring me my car it was time for me to leave. After requesting my car Tory went to the service desk and talked to a man then came back and said what if we could get your car in now? If they could have gotten it in then they could have gotten it in now. It took the point off losing a customer to get the service department to step up and try to make things right but it was to late. At no time did anyone communicate with me about anything ! Very unhappy with the service department. I work 7 days a week 11 hours a day so it is very hard for me to get my car to the dealership for a service I am on vacation taking time to to get my car serviced before leaving , to go on vacation, wasting my precious time at your dealership. I should have been offer a free tire rotation and oil change after waiting 2 1/2 hours and not getting the service I went for. More
by susan46947
Employees Worked With
Tory
August 01, 2020
Oil change & tire rotation I will plan to return for oil changes & tire rotations. Replacing the cabin filter is overpriced and I will change my own in the future. I will plan to return for oil changes & tire rotations. Replacing the cabin filter is overpriced and I will change my own in the future. More
by Joe Orczyk
Employees Worked With
Tori
July 31, 2020
Not pleased with the service department at all. They do not check out the problems we have had with the car. There is a rattle in the eyesight area and right rear back seat passenger side at door will leak not check out the problems we have had with the car. There is a rattle in the eyesight area and right rear back seat passenger side at door will leak water when going through car wash and puddles. This is the second time we have not had the problem fixed and they say everything is fine, and we pick up car and all problems still here More
by JERRY.SARGENT05
Employees Worked With
