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Zeigler Subaru of Lafayette

Lafayette, IN

4.6
1,618 Reviews
For a new or used Subaru in Fort Wayne, Zeigler Subaru of Fort Wayne is here to provide Indiana shoppers with an exceptional custom experience. Our Indiana Subaru dealership carries all the latest Subaru models, and our expert sales staff will help you find the perfect vehicle for your lifestyle with great Subaru lease & finance specials available for qualified buyers. Zeigler Subaru of Fort Wayne is the only Subaru dealership in the Huntington, New Haven, & Auburn, IN area, but Subaru enthusiasts throughout Indiana choose to visit our dealership for our excellent customer service, pet-friendly showroom, attractive auto financing options, and great cars! Visit our dealership for a new car or Subaru service for your current vehicle and see the difference working with our dealership makes for yourself.
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1600 S Creasy Ln

Lafayette, IN

47905

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Showing 1,618 reviews

September 17, 2020

Staff is friendly, efficient and knowledgeable. Communication was good and repairs were completed in a timely manner. Waiting area is neat and clean. This is my second Forester and I love this mode More

by RNTLC2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to leave us a review! We're glad you had a great experience with our team here at Bob Rohrman Subaru, and we hope to see you again in the future!

September 17, 2020

I brought my car in for a recall notice and scheduled an appointment. When I arrived several says later I was told the repair person who would do the wok wasn't there on the day my appt. was scheduled. So I More

by RANDY.LEAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Zeigler Subaru of Lafayette responded

Hello - we apologize for the miscommunication, as well as any inconvenience it caused. We will share your feedback with our team in an effort to improve the service we deliver to our customers moving forward. We appreciate your business, and hope to see you again in the future. Take care!

September 16, 2020

John did everything on his end to make it easier on me since I did not have much time or money. Everything but a full walk around of the car and we missed a major side swipe damage on the car. But it was More

by Gabe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Pilatz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Zeigler Subaru of Lafayette responded

Hi Gabe – we appreciate you bringing this to our attention. If you’d like to discuss your vehicle or the status of your paperwork with us in greater detail, please don’t hesitate to give us a call at 765-588-9583 and ask to speak to our General Manager, Brad Belaire. Thank you.

September 16, 2020

Friendly atmosphere. Accommodating for out-of-town customers. Have cars online to help preshop. Clean showroom and waiting area. Plenty of staff to answer questions quickly. More

by Suzan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pilatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to leave us a review! We appreciate you coming to visit us here at Bob Rohrman Subaru, and are glad to hear that you enjoyed working with our team. Enjoy your new vehicle and please don't hesitate to reach out if there's anything else we can do for you!

September 16, 2020

I’ve leased my last 3 cars from this dealership, Shane has always done an exceptional job.. He is very personable, knowledgeable and really cares about helping me. From the first contact to me driving awa More

by KATHYHARTFORD71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie , Shane Starrett
Sep 17, 2020 -

Zeigler Subaru of Lafayette responded

Thank you so much for the kind review - we'll be sure to share with Shane and the team! We appreciate you being a part of the Bob Rohrman Subaru family, and we look forward to your next visit. Take care!

September 15, 2020

April was so friendly and really worked with me getting the deal that I needed! She as called to see how I like my new car. More

by ATANPURDUEFAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Wilson
Sep 17, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for the kind review! Your business is greatly appreciated by all of us here at Bob Rohrman Subaru, and we hope to see you again in the future - take care!

September 14, 2020

I received Excellent service. I was impressed with the COVID security as well. Ole Bob Rohrman would be proud of what you folks are doing to boost his legacy More

by PIGGOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for the kind review - it means a lot to all of us here at Bob Rohrman Subaru! We appreciate your business and look forward to seeing you again in the future. Take care!

September 14, 2020

I got excellent and individualized service from Jenny. She immediately provided me with service records upon request which enabled me to prioritize the services I got on that day. More

by Faith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for the kind review - we'll be sure to share with Jenny! We appreciate you choosing Bob Rohrman Subaru for your service needs, and we look forward to seeing you again in the future!

September 14, 2020

April was very Professional and polite, She went above and beyond in making the whole process quick and painless. Very happy with everything and love the new Legacy! More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Wilson
Sep 15, 2020 -

Zeigler Subaru of Lafayette responded

Thank you so much for the kind review - April will be delighted to hear it! Your business is greatly appreciated by all of us here at Bob Rohrman Subaru, and we hope to see you again in the future. Take care and keep enjoying that new Legacy!

September 14, 2020

I absolutely loved buying my car from them. They were fast, efficient, thorough and I did not leave with a question left unanswered! The sales rep and finance person was extremely kind and were informati More

by KToler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Wilson, Mike Jaeger
Sep 15, 2020 -

Zeigler Subaru of Lafayette responded

We're so happy to hear this! We're glad you had a great experience with our team here at Bob Rohrman Subaru, and we look forward to working with you again in the future. Take care and please don't hesitate to reach out if there's anything else we can do for you!

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