Zeigler Subaru of Lafayette

The service I received was excellent. Jenny was incredibly warm and helpful in answering all my questions; very knowledgable. I was at Subaru for an airbag replacement and the entire process was sm incredibly warm and helpful in answering all my questions; very knowledgable. I was at Subaru for an airbag replacement and the entire process was smooth and Jenny kept me up to date with the progress until completion. Thank you so much! More

To many trips to have it fix then after in shop something else get wrong. Seem as if they create new problems at time. Price too high else get wrong. Seem as if they create new problems at time. Price too high More

Jenny was very friendly, helpful and attentive. She kept me updated throughout the repair. Because paint was involved, and I can't go through the car wash, I won't know for a while if the leak is fixed. I me updated throughout the repair. Because paint was involved, and I can't go through the car wash, I won't know for a while if the leak is fixed. I have confidence that it will be fine. More

My service rep Jenny was amazing. I forgot my door opener twice and she took time to get it and set it aside for me to pick up later. opener twice and she took time to get it and set it aside for me to pick up later. More

Rohrman's and John were so very helpful during my interaction with them. John did everything in his power and even a little beyond to ensure that I was getting exactly what I was looking for. John wa interaction with them. John did everything in his power and even a little beyond to ensure that I was getting exactly what I was looking for. John was excellent about his communication as well, always filling me in on what was going on so I was never left in the dark. Thank you again for such a smooth, easy, and great experience! More

Very very friendly and was so happy for the brakeroom.I feel JP really listened to me,and answered all my questions .He made sure I was comfortable with my car before I drove home. feel JP really listened to me,and answered all my questions .He made sure I was comfortable with my car before I drove home. More

My salesman was Marvin. He was great! Very helpful and knowledgeable. I bought an amazing SUV and still love it 2 weeks later. He stayed in my price range and got me all the bells and whistles. Highly rec knowledgeable. I bought an amazing SUV and still love it 2 weeks later. He stayed in my price range and got me all the bells and whistles. Highly recommend this business and salesman! More

Picked up a Nissan Pathfinder from this dealer and the customer service was great, but the day after I took the car home I began to have issues with the vehicle. Took the car into Nissan only to find out customer service was great, but the day after I took the car home I began to have issues with the vehicle. Took the car into Nissan only to find out the transmission needed $2000 worth of work. When I called to talk to the sales rep he stated he would have the manager call me back which didn’t happen until I called back repeatedly. I was told that there was nothing they could do because the car was as is. I understand that the car was as is, but any respectable dealer should sell reliable vehicles or disclose any issues with the vehicle they are selling you. I am a father of 3 kids so having my kids in a reliable and safe vehicle is important. They didn’t care about that and It says a lot about the way they do business and I don’t recommend anyone doing business with them. More

The service consultants were amazing. They were all so friendly and answered any questions I had. The pricing for service seemed pretty standard (they’re all outrageous). friendly and answered any questions I had. The pricing for service seemed pretty standard (they’re all outrageous). More

Staff were so friendly and helpful. Kenzie communicated with me throughout the service period and went out of her way to make my visit efficient and pleasant. I also felt all precautions were being taken t with me throughout the service period and went out of her way to make my visit efficient and pleasant. I also felt all precautions were being taken to keep customers and staff safe during the pandemic. More