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Zeigler Subaru of Lafayette

Lafayette, IN

4.6
1,618 Reviews
For a new or used Subaru in Fort Wayne, Zeigler Subaru of Fort Wayne is here to provide Indiana shoppers with an exceptional custom experience. Our Indiana Subaru dealership carries all the latest Subaru models, and our expert sales staff will help you find the perfect vehicle for your lifestyle with great Subaru lease & finance specials available for qualified buyers. Zeigler Subaru of Fort Wayne is the only Subaru dealership in the Huntington, New Haven, & Auburn, IN area, but Subaru enthusiasts throughout Indiana choose to visit our dealership for our excellent customer service, pet-friendly showroom, attractive auto financing options, and great cars! Visit our dealership for a new car or Subaru service for your current vehicle and see the difference working with our dealership makes for yourself.
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1600 S Creasy Ln

Lafayette, IN

47905

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Showing 1,618 reviews

October 02, 2020

Marvin Hudson was great as usual!! I have sent multiple people to him and they all love him! He is Fast and clear on explaining every detail, friendly and can really tell he cares about you and your family More

by MERIAH.COLLISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marvin Hudson, Mike Jaeger
Oct 05, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for the kind review about Marvin & Mike - they'll be so happy to hear it! We also appreciate you taking the time to share your feedback about our service department. We'll be passing it along to our team as we're always looking for ways we can improve the experiences our customers have with us. Thanks for being a part of the Subaru family!

October 02, 2020

Service is excellent as always, they keep me informed and explain everything that needs to be done to my car. Kenzie is awesome and always so friendly and helpful! More

by MiaTexHogan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Starrett
Oct 05, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for the kind comments! We appreciate you trusting Bob Rohrman Subaru with your vehicle's maintenance needs, and we look forward to your next visit - take care!

October 01, 2020

My car was in for routine oil change and service. I had also requested a wheel alignment. I was told the alignment should be delayed until new tires were installed. The remaining service was accomplished More

by STRATTONFFR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for the kind review! We appreciate you choosing Bob Rohrman Subaru for your vehicle's maintenance needs, and we look forward to your next visit!

September 30, 2020

My experience at this dealership for service on my car went as expected. He took my car in at the appointment time and let me know it would be 45min to 1hr wait. The job took exactly 1hr. I had tires rota More

by LJCVIOLA
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Shillings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for trusting Bob Rohrman Subaru with your vehicle's maintenance needs - please don't hesitate to reach out if there's anything else we can do for you!

September 30, 2020

John Pilatz was great to work with purchasing my first new car! He was very friendly, communicative, and knowledgeable. Definitely recommend to friends and family! More

by CABURROUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pilatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to leave us a review! We're glad to hear you enjoyed working with John, and we'll be sure to pass along your kind comments. Your business is greatly appreciated by all of us here at Bob Rohrman Subaru, and we hope to see you again in the future - take care!

September 30, 2020

Friendly,fast and very helpful, kept in touch with what was happening with finding a red ascent from another dealer,was right on it when we found a defective part, was happy with all More

by MARSHALLSHERYL638
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember financial guys name but he was 5 star, Alex Wilson
Oct 01, 2020 -

Zeigler Subaru of Lafayette responded

Thank you so much for the kind review! We appreciate you coming to visit us here at Bob Rohrman Subaru, and we hope you're loving your new Ascent so far. Take care and please don't hesitate to reach out if there's anything else we can do for you!

September 30, 2020

Marty was fantastic! He was just a text message away all the time and got me exactly what I wanted. The entire process was very quick and painless. More

by skylar_wilcoxen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty McGlothlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for the kind comments - Marty will be so happy to hear them! We're glad you had a five-star experience here at Bob Rohrman Subaru, and we hope we have the opportunity to work with you again in the future. Take care and enjoy your new vehicle!

September 29, 2020

The service Dept was closed when we came to pick up our Ascent and no one knew where our keys were. And the car wash was not good! More

by momomg
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to share this feedback. We apologize for any inconvenience this experience may have caused, and we wil be addressing your comments with our team in an effort to improve the service we provide to our customers in the future. Thanks again.

September 29, 2020

Work was timely, accurate, I was kept informed of progress throughout the day. Having a loaner car available to me allowed me to maintain my schedule of activities without interruption More

by JTYVAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to leave us a review! We're glad you had a great experience with our service department here at Bob Rohrman Subaru, and we hope to see you again in the future. Take care!

September 28, 2020

All my experiences over the past three years at Bob Rohrman Subaru, both sales and service, have been overwhelmingly positive! The service is always performed efficiently - and on time. The check-in More

by PSWAILS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kensie,, Ashlee
Sep 29, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for the kind review! We appreciate you being a part of the Bob Rohrman Subaru family, and we look forward to your next visit!

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