Zeigler Subaru of Lafayette

Courteous employees. Prompt check-in. Thorough explanation of service to my SUV. This is my third Subaru, and I will continue to own a Subaru. explanation of service to my SUV. This is my third Subaru, and I will continue to own a Subaru. More

Appears the service department front line are overwhelmed with paperwork and initiation of customers arriving. Customers are waiting.unnecessarily. Needs to be a better way to move customers thru. with paperwork and initiation of customers arriving. Customers are waiting.unnecessarily. Needs to be a better way to move customers thru. More

Like any time I have to service, it takes much longer than stated with little updates about progress. Only to be told at the very end that they can't properly fix the problem I came in for in the first p than stated with little updates about progress. Only to be told at the very end that they can't properly fix the problem I came in for in the first place (low beam light issue). Overal other service fine like oil change. Employees very pleasant and courteous. Noticed some employees not properly wearing masks. More

We've purchased two vehicles from this dealership and have been very happy with the way we were treated! Also we've been impressed with the service and helpful information when needed! Our 2020 Outback i have been very happy with the way we were treated! Also we've been impressed with the service and helpful information when needed! Our 2020 Outback is our dream come true!! More

Prompt service on a battery issue. Was just a drive in, no appointment. Taken care of and back on the road again. Thank you. Have a great day 😊 no appointment. Taken care of and back on the road again. Thank you. Have a great day 😊 More

Really disappointed to pay 65 dollars for something that didn’t fix anything for me . And the. Be expected to pay another 310 dollars . I paid for a reprogramming that didnt work then was expected to pay fo didn’t fix anything for me . And the. Be expected to pay another 310 dollars . I paid for a reprogramming that didnt work then was expected to pay for a new key for 240 before tax then pay another 65 to program a new key . That’s not acceptable in my opinion. More

I am thoroughly satisfied with the service and extensive repairs performed recently on my Subaru Outback. All work was completed in a timely fashion as promised. Also the service advisor, Jenny Scott, was repairs performed recently on my Subaru Outback. All work was completed in a timely fashion as promised. Also the service advisor, Jenny Scott, was courteous and very knowledgeable—the consummate professional. More

Everyone we worked with was fantastic. Our salesperson, Robert Ramirez, was a great person to work with and was very helpful. He worked with us for approximately two months to find the right vehicle for u Robert Ramirez, was a great person to work with and was very helpful. He worked with us for approximately two months to find the right vehicle for us. More

Jenny Scott handled my service issue with total professionalism. She kept me informed about what my car needed and keep me informed about the progress in making the necessary repairs. professionalism. She kept me informed about what my car needed and keep me informed about the progress in making the necessary repairs. More

So the 1 thing I would change there is your check in process. what happened to the days of here's the keys, my car is over there, see ya later call me when its done. Im pretty sure you already have vide process. what happened to the days of here's the keys, my car is over there, see ya later call me when its done. Im pretty sure you already have video cameras recording everything in that high tech shop, 4 pics with an ipad is just not needed, in my opinion. More