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Zeigler Subaru of Lafayette

Lafayette, IN

4.6
1,618 Reviews
For a new or used Subaru in Fort Wayne, Zeigler Subaru of Fort Wayne is here to provide Indiana shoppers with an exceptional custom experience. Our Indiana Subaru dealership carries all the latest Subaru models, and our expert sales staff will help you find the perfect vehicle for your lifestyle with great Subaru lease & finance specials available for qualified buyers. Zeigler Subaru of Fort Wayne is the only Subaru dealership in the Huntington, New Haven, & Auburn, IN area, but Subaru enthusiasts throughout Indiana choose to visit our dealership for our excellent customer service, pet-friendly showroom, attractive auto financing options, and great cars! Visit our dealership for a new car or Subaru service for your current vehicle and see the difference working with our dealership makes for yourself.
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1600 S Creasy Ln

Lafayette, IN

47905

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Showing 1,618 reviews

November 23, 2020

Great internet purchase experience from out of state. Fantastic competitive price on 2021 Outback Limited right up front. No games. Showed up and picked up car in 40 minutes! Austin was easy to work with More

by Dnavin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Overley
Nov 24, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for the awesome review! We appreciate you trusting Bob Rohrman Subaru with your business and hope you're enjoying your new Outback!

November 21, 2020

The service dept is by far the worst in the city/county! I traded my Subaru for a Chevy bc your service dept is incompetent! More

by Just me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 28, 2020 -

Zeigler Subaru of Lafayette responded

Would you be willing to discuss your visit with me? I would like to learn more about your experience and what we can do to improve our service experience for future customers. Thank you, Brad Belaire - General Manager - 765-449-8100

November 20, 2020

Rohrman has a nice selection of cars and good prices on them. I did not know that the dealership is close to Chick-Fil-A. More

by JPZ3T3K
Recommend Dealer
Yes
Employees Worked With
Rolyce Scheitlin
Nov 20, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for the five-star review of Bob Rohrman Subaru! We appreciate your business, and look forward to your next visit with us!

November 19, 2020

My service was great! I am on my 3rd Subaru and with all my quality issues with my Crosstrek I wasn’t planning on purchasing or leasing in the future. Jenny & Kristen however both took great care of me and More

by Lockbass2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristen?
Nov 19, 2020 -

Zeigler Subaru of Lafayette responded

Wow, thank you so much for this wonderful review, Patricia! Customers like you are the reason we love what we do, and we can't wait to share your kind comments with Jenny & Kristen. Thank you for your service to the Subaru community, and we look forward to your next visit with us! - The Bob Rohrman Subaru Team

November 19, 2020

The staff was friendly and made my trip easy. I appreciate how the staff went over and beyond to help me understand everything I needed to know. More

by BETHANYABBOTT89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Zeigler Subaru of Lafayette responded

We appreciate your business and your review! Thanks from the Bob Rohrman Subaru Team!

November 18, 2020

I have no words. I was treated well at their service department but after the time they had my car I was told this is how my car was designed and they could not find anything wrong. Needless to say, my More

by 17outback
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jenny Scott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2020 -

Zeigler Subaru of Lafayette responded

Would you send your information to our general manager at brad.belaire@rohrman.com? We would love the opportunity to investigate our diagnosis and see what repairs the other service department made to your vehicle.

Dec 09, 2020 -

17outback responded

They replaced the cvt

November 17, 2020

Very pleasant surroundings and people very friendly and most of all it s close to Chick-Fil-A. The service has been great so far and I really don't expect anything less. Timely service too. More

by SESKOROBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for the excellent review of our service team! We appreciate you trusting Bob Rohrman Subaru with your service needs and look forward to your next visit!

November 17, 2020

Wonderful friendly staff! Great place and amazing service. I will continue to bring my car in for it’s service needs. Fantastic team between sales and service. More

by KOHENSDAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin, Brad , Brad Belaire
Nov 18, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for the positive feedback about our team! We're grateful to have you as a Bob Rohrman Subaru customer, and we look forward to your next visit!

November 14, 2020

People are always pleasant. Service is very good. Customer department. Jenny, was very nice and knowledgeable. She discussed what was needed on my car. Thank you very much. More

by MARUSAL1945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for the great review of our service team! We appreciate you being a Bob Rohrman Subaru customer, and we look forward to your next visit with us!

November 13, 2020

It was 2+ hours for an oil change. 45 mins just to move it back and I had an appt. They knew I was waiting for it. More

by JKCH81
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jenny Scott
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to share your feedback. We appreciate your review and wish to disucss your visit further. Please reach out at your earliest convenience. Thanks, Karalee Sollars - Service Manager - 765-449-8100.

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