Kenosha Subaru - Service Center

The best service around. I drive from Chicago for my service . I found the best deal on my '18 Legacy. New, clean service facility. New showroom. Great . I found the best deal on my '18 Legacy. New, clean service facility. New showroom. Great More

Concerned The dealership had my car for about a week, then i was told its just bad gas. A simple flush of fuel then adding some gas shouldnt take a week to do. The dealership had my car for about a week, then i was told its just bad gas. A simple flush of fuel then adding some gas shouldnt take a week to do. Makes me very skeptical about the time taken to diagnose my car and what was actually found (and covered up). Then charged me double for gas (work was free due to warranty), had less 1/4 tank....thats not $20 worth of gas. Though its not as bad as when i brought it in, i can still hear the noise but very slightly (mostly just in 4th gear) and i can still feel hesitation when i step on gas peddle. All in all im not dissatisfied with the dealership, but has also not stood out from any other crooked dealership. Its a newish 2017 wrx with 20k miles on it. For a company that prides themselves on quality vehicles, so far im unimpressed. This marked the 5th time this car has been in a shop for repairs. More

Superb Service Service manager was friendly and professional. He let me know what routine maintenance would be done. He was knowledgeable about my specific make and Service manager was friendly and professional. He let me know what routine maintenance would be done. He was knowledgeable about my specific make and model of vehicle. He knew about a software update that I needed and made arrangements for it to be applied. He offered to have the car washed free of charge. I had a reasonable wait time in a comfortable room with hot coffee. More

Fixed my windshield John Byrne, service advisor does a fantastic job taking care of m6 needs. Recently had a broken windshield. He went more than the extra mile to find John Byrne, service advisor does a fantastic job taking care of m6 needs. Recently had a broken windshield. He went more than the extra mile to find me a windshield to fit my particular “Eye Sight” circumstance when there was none available. Thank You Mr. Byrne. More

Outstanding customer service! Having a car serviced was something I used to dread. At Kenosha Subaru it has always been an enjoyable experience. The staff is pleasant, very polite Having a car serviced was something I used to dread. At Kenosha Subaru it has always been an enjoyable experience. The staff is pleasant, very polite and accomodating. A special thanks to Alan and Matt for taking care of things today! More

Awesome staff, and great service. I enjoy going to kenosha subaru dealership where I feel welcomed. They also wash my car with the service. It's great Highly recommended for service o I enjoy going to kenosha subaru dealership where I feel welcomed. They also wash my car with the service. It's great Highly recommended for service or next vehicle purchase. More

Job well done. Completed requested maintenance work quickly. Solved minor window problem at no expense to me. Explained to me how I can update my on board GPS system Completed requested maintenance work quickly. Solved minor window problem at no expense to me. Explained to me how I can update my on board GPS system. More

Excellent!!!thank you so much!! Excellent customer service from Rachel, was able to help me with the issues my car had, took care of my needs, will definite recommend her to anyone. Excellent customer service from Rachel, was able to help me with the issues my car had, took care of my needs, will definite recommend her to anyone. More

excellent customer service Rachel Haase provides excellent customer service by not only caring for the issues with my car, but also explaining the solutions being suggested by Rachel Haase provides excellent customer service by not only caring for the issues with my car, but also explaining the solutions being suggested by the service tech. More

Responsive to my needs, excellent communication They provide friendly, personal and timely service and communicate with me well. I am happy with the repair work, and will return to Subaru happily. They provide friendly, personal and timely service and communicate with me well. I am happy with the repair work, and will return to Subaru happily. More