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Kenosha Subaru - Service Center

Kenosha, WI

4.5
519 Reviews

519 Reviews of Kenosha Subaru - Service Center

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May 04, 2021

They said they would call me Monday afternoon with an update and did not call until Tuesday. They were waiting to hear back from Subaru. They will be able to fix my car so I am happy about that. More

by debnmon
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rachel Johnson-Haase
May 04, 2021

Had my car in 3 three times over a few months and they could not find what was wrong with my car finally brought it in for a fourth time they charge me $148 to diagnose it still couldn’t find it. I asked More

by jebbert847
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rachel Johnson-Haase
May 03, 2021

Jim was a pleasure to deal with, as was Derek. About as friendly, helpful, and efficient a vehicle leasing experience as one could imagine. You've got a great dealership there. More

by Newton Finn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Madsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Wojciechowski
April 30, 2021

I got an alert from STARLINK on my phone and on screen in Crosstrek at different times. They did a follow up and found no problem. They also updated my info system More

by davidscholzen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Bihun
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2021

Rachel and team were absolutely amazing!! Quick to respond and great communication, went above and beyond to take of us! Will always service and repair here More

by SLNELSON4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Johnson-Haase
April 29, 2021

I had overnite service and they were suppose to put a shield on my car but I’m not sure they did it was awfull More

by 4rebel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Madsen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Bihun
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Wojciechowski
April 28, 2021

Josh set up my appointment for me for a new key due to not being issued one at purchase of a new car. The service department was friendly and provided accurate time estimates. I was in and out in about 20 More

by markymark927
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Miller, Josh Campagna, Rachel Johnson-Haase
April 27, 2021

Did not find problem. Got facial recognition to working bit is not working well. Got car to register my face and could not get me out fast enough. More

by raflin1a
Recommend Dealer
No
Employees Worked With
Adam Bihun
2.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2021

I have been working with this dealership for years. Very prompt and excellence service. The person I work with friendly and works with my schedule. More

by epblvd28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Johnson-Haase
April 22, 2021

Friendly honest people. And fast service. Don’t as for twenty five words in a survey, makes people not want to do this. Some of us can be concise. More

by ninataylor1130
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Bihun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Johnson-Haase
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