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Kenosha Subaru - Service Center

Kenosha, WI

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519 Reviews

519 Reviews of Kenosha Subaru - Service Center

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June 10, 2021

A dealer with integrity you don’t often see in today’s world. Your concerns are heard and then acted upon. I was pleasantly surprised. More

by pcmurdock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Bihun
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2021

Was able to schedule my car appointment quickly and the service was done promptly. Everyone was super helpful and friendly. I would def go back. More

by puppychow6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Rydberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Bihun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Johnson-Haase
June 06, 2021

My last experience was great, up until it was time to pay. First, I was not a where of the 3.5% charge if using my credit card, and second the woman was out of line with me when I told I was going to More

by blc4hollie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adam Bihun Very Nice Young Man! He was my service Advisor.
June 05, 2021

Service team is amazing here. Very helpful and courteous always! I’ve been taking my Subaru’s here for service for over 5 years. Very good people More

by eightfourseven
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Rydberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Hafez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Bihun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Johnson-Haase, Patricia Carrick
June 05, 2021

I am really Please at how far of the extra mile they went for me. Not only was a I stranded waiting for a tow truck that would have taken over an hour to come to my aid. I called the dealership and they came More

by royal_blood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Z. /Service Associate And Jake in Mechanics
June 04, 2021

Employees very friendly,knowledgeable,helpful. The Employees very friendly,knowledgeable,helpful. The reason I gave 4stars: they have implemented 3.5%_creditcard_surcharge and didn't notify when I ca More

by zigutis69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach
June 03, 2021

Rachel was so helpful and polite. The car was booked in for 8am dropped car off day before. They did it same afternoon. I was happy More

by jennifersusquatch
Customer Service
Recommend Dealer
Yes
Employees Worked With
Rachel Johnson-Haase
May 31, 2021

Once again, a great job by all there. Service writer Adam, tech Chris Fox and the service manager Matt. That's why all of our cars, Subaru or not, get serviced here. More

by D Fox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Rydberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Bihun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Fox, Rachel Johnson-Haase
May 31, 2021

Check engine light came on again so I’ll need to make another appointment Alternator was replaced but the mechanic didn’t reset the clock or window More

by colson3366
Recommend Dealer
Yes
Employees Worked With
Adam Bihun
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Johnson-Haase
May 25, 2021

I would have given 5 stars for in person assistance but I was given misleading info over the phone when I scheduled my service appointment. More

by Kathleen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Bihun
5.0
This rating includes all reviews, with more weight given to recent reviews.
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