519 Reviews of Kenosha Subaru - Service Center
Awesome experience. Everyone is so kind. I worked with Adam in the service drive and he was able to answer all my questions on my service that was done. He also kept me updated throughout the I worked with Adam in the service drive and he was able to answer all my questions on my service that was done. He also kept me updated throughout the process of the services being done. Highly recommend. More
Awesome Service Awesome service experience! Adam was very friendly and made sure everything was taken care of. I will be recommending Kenosha Subaru to all my friends Awesome service experience! Adam was very friendly and made sure everything was taken care of. I will be recommending Kenosha Subaru to all my friends and family. More
Pleasant, Knowledgeable, and fast I bought my outback from this dealer and it was the most pleasant and smooth car buying experience Ive had. When i used the service center for an oil I bought my outback from this dealer and it was the most pleasant and smooth car buying experience Ive had. When i used the service center for an oil change it was a breeze and Big Al was great to work with as a service rep. More
Best in town! Quick service. Highly recommend! More than fair price for what you are getting and how fast the service is completed! It is also nice to be able to se Quick service. Highly recommend! More than fair price for what you are getting and how fast the service is completed! It is also nice to be able to see your vehicle from the waiting room, so you know it’s being worked on. A+ Kenosha Subaru! More
Mediocre Recall Servicing Took my Subaru in for a Tamaka airbag replacement. Service techs were friendly, and helped explain the process to me well. Rental was of course compli Took my Subaru in for a Tamaka airbag replacement. Service techs were friendly, and helped explain the process to me well. Rental was of course complimentary, and nice. Pleasant in dealer. However, I had to call multiple times to figure out my car was done with the replacement, and upon receiving my car back, my front seats had some type of yellow staining on it, liquids were dumped on the center stack console, there were numerous harsh key scratches, and dirt stains all of my gauges. Would never recommend them for any actual service if you actually take care of your car and would like to see it this way. More
Service Experience is Always Positive Went in for an oil change and tire rotation. I scheduled the appointment online at a time convenient for me. I called ahead and a loaner car was ava Went in for an oil change and tire rotation. I scheduled the appointment online at a time convenient for me. I called ahead and a loaner car was available if needed (ultimately not used). I also had an issue with the gear shift that Adam was able to diagnose on the fly and provide options for me. Service was quick and complete. More
Great service! I am so impressed with the dealership, courtesy shown to clients, and quality of service here. Thanks again for taking such good care of my vehicle. I am so impressed with the dealership, courtesy shown to clients, and quality of service here. Thanks again for taking such good care of my vehicle. More
5 Star Customer Service Very impressed with the great service I received when I brought my car in for an oil change this past week. The minute I drove in a service advisor w Very impressed with the great service I received when I brought my car in for an oil change this past week. The minute I drove in a service advisor was already walking up to my car. Absolutely no wait time, I was greeted by Jack Byrne, who in my opinion is one of the nicest most courteous and informative service advisors I have ever dealt with. I highly recommend this dealership and will be bringing my vehicle for all future repairs or maintenance. I am so glad I purchased my vehicle from this dealership. More
Smooth and efficient. I had to reschedule my original appointment for routine maintenance check and found it very easy to do online at an hour of the evening when no one wo I had to reschedule my original appointment for routine maintenance check and found it very easy to do online at an hour of the evening when no one would be there to take a phone call...I discovered this could be done online. I am not a "computer person" as I like to deal directly with people but found this process very simple to use so I was grateful for that. Once I was at the appointment, the check in was smooth and the rep was very friendly. The work was completed quicker than promised.. Free coffee, clean restroom, friendly folks....what else is needed? After the service was completed, I had a question regarding any available parts to help my older dog get into my car....Jack sought out Bernie, in the parts department, and both were very attentive and helpful. Nick (in Parts Dept) later sent me an email to try to help solve my question. As this was a routine maintenance visit, that is all I can comment on. More
Fast service I had a scheduled routine maintenance and the service was excellent and fast. I am really happy with the service from Kenosha Subaru. At least when I had a scheduled routine maintenance and the service was excellent and fast. I am really happy with the service from Kenosha Subaru. At least when scheduled there is never a wait and they are ready to greet you immediately. More