Kenosha Subaru - Service Center

Fast service, very nice staff I went there for oil change on a Saturday appointment and I was out of there in 30 minute, service was very fast, and they even did an excellent compl I went there for oil change on a Saturday appointment and I was out of there in 30 minute, service was very fast, and they even did an excellent complimentary car wash . More

Service and Side mirror replacement The service staff at Kenosha Subaru are very friendly as well as skilled. The atmosphere at the dealership is very positive and friendly. They get y The service staff at Kenosha Subaru are very friendly as well as skilled. The atmosphere at the dealership is very positive and friendly. They get you in on time and finish on time. I would recommend this service department hands down. More

The best car dealer experience we’ve ever had Our experience with Kenosha Subaru has been nothing but positive. Our sales person Jim Madson went above and beyond on more than one occasion for u Our experience with Kenosha Subaru has been nothing but positive. Our sales person Jim Madson went above and beyond on more than one occasion for us. The service department is immaculate always polite and accommodating. And to top it off once when we locked her keys in the car which threatened. The manager at Kenosha Subaru drove out and unlocked our vehicle for us. Top that More

Wiper blade insert mishandled You kept my wife waiting for over an hour on a routine oil change & install of he new front wiper blade inserts, even though she only needed a passeng You kept my wife waiting for over an hour on a routine oil change & install of he new front wiper blade inserts, even though she only needed a passenger side front blade replacement. This was another unnecessary up sell,& then either you had wrong part nos. or the tech didn't know how to install the blade inserts. It took a parts guy to figure it out, &another 1/2 hour of her time & she still has to come back for the blade inserts....but your personnel treated her well & she likes generally how she's treated there. It's just that I worked in a Subaru dealership as a manager for nearly 20 years & I know this not how it's supposed to work time wise or product up sell. I usually handle the maintenance works on our 2 Subarus, but had other things to do that afternoon, but next time I'll be there & things will hopefully be different. While your facility is a 15 minute drive from us & my wife has a favorable impression of most of your staff.....there always seems to be a problem when we go to your dealership. More

screen wouldn't go off when vehicle turned off, no music Adam was very attentive and said my battery would have gone dead if I hadn't brought car in. He updated a software program. MY CONCERN IS THIS: WIT Adam was very attentive and said my battery would have gone dead if I hadn't brought car in. He updated a software program. MY CONCERN IS THIS: WITH ALL THE BELLS AND WHISTLES SUBARU DOES HAVE......WHY ISN'T THERE A WARNING THAT WOULD FLASH TO TELL YOU TO GET HELP SOON? IF I WAS UP NORTH AND THIS WOULD HAVE HAPPENED I WOULD HAVE BEEN 60 MILES FROM A SUBARU DEALER SO IT REALLY BOTHERS ME THAT THIS HAPPENED. ALSO, WHEN MY CAR WAS IN FOR SERVICE, IF THERE WAS AN UPDATE ON SOFTWARE WHY WASN'T IT INSTALLED THEN? LET'S HOPE THAT SUBARU SENDS A NOTIFICATION OUT TO ALL OWNERS TO BRING CAR IN FOR SOFTWARE UPDATE BEFORE THIS HAPPENS TO THEM. More

quick service Employees are all friendly and helpful. Service is immediate and questions answered. Feels good to know the car has been checked over and recommende Employees are all friendly and helpful. Service is immediate and questions answered. Feels good to know the car has been checked over and recommended services are given. More

Great staff Having to return to service for a problem to be corrected can sometimes be a harrowing experience. Not in this case. Al Gilanyl the service advisor Having to return to service for a problem to be corrected can sometimes be a harrowing experience. Not in this case. Al Gilanyl the service advisor handled my problem with the "white glove" treatment and even better there was no charge. Richard Linkowski in the sales department was interested in my present Subaru and wanted to see if I was thinking of perhaps purchasing a new car in the very near future. He was totally professional and gracious and certainly the best salesman I have ever had to deal with in all my years of car purchasing. Kenosha Subaru should be complimented on the staff they employ. More

service Awesome service department. Rachel was excellent as always. I drive from Edison Park in Chicago just to purchase my vehicle and have it service at t Awesome service department. Rachel was excellent as always. I drive from Edison Park in Chicago just to purchase my vehicle and have it service at the dealership. They are unbelievable. More

Great Called made appt. and they got me in and out and washed under 1/2 hour. I think that is great, every thing done was just as I had asked. Very pleased Called made appt. and they got me in and out and washed under 1/2 hour. I think that is great, every thing done was just as I had asked. Very pleased with the service and people at this dealership. I will be back. More

Great Job Rachel is absolutely fantastic! Loved the location, easy to get to & find. Loved all of the people I interacted with, they were all so nice and friend Rachel is absolutely fantastic! Loved the location, easy to get to & find. Loved all of the people I interacted with, they were all so nice and friendly. Loved the process, the job they did on my new tires, and the outstanding service received! Thank you! I'll be coming back regularly! John Bamber did a GREAT job recommending coming to his dealership! More