519 Reviews of Kenosha Subaru - Service Center
Excellent Service Everyone was courteous, friendly, and helpful. Waiting room was comfortable and various beverages were available. Service was performed properly an Everyone was courteous, friendly, and helpful. Waiting room was comfortable and various beverages were available. Service was performed properly and expeditiously. Overall service experience was pleasurable. More
The service dept. is always efficient. The service center is always helpful and patient in answering my questions. They are efficient in getting the service I came in for done in a timely m The service center is always helpful and patient in answering my questions. They are efficient in getting the service I came in for done in a timely manner. I have dealt with Rachel in the past and she knows who I am the minute she sees me. I have not had a bad experience with any of the service people. Even when I call to make an appointment and have questions Matt and Jack address my concerns. However, this has nothing to do with service but it happened when I brought my car in for service. Lori G. was waiting for me in the waiting area to talk about me trading in my car. For one I was at the dealership close to 2 hours more than I wanted/needed to be. I am not thinking about getting a new car in the near future. I was curious to see what changes were made on the new cars, but that was it. She had the assumption I was going to buy the exact same car that I have, just newer. I never said I would buy another Forester. It could be a different car at your dealership. I am not in the market to change vehicles now! When I am looking, I look for a good interest rate and deal to get another lease. I did not know ahead of time Lori was going to be trying to talk me into another lease/car. I do NOT appreciate how Lori was waiting and trying to push me int a new lease. More
Great service as always I had a crossthreaded lug nut, and I broke it off when changing to my winter tires. I took the car in and they fixed it quickly, and at no cost! I ca I had a crossthreaded lug nut, and I broke it off when changing to my winter tires. I took the car in and they fixed it quickly, and at no cost! I can't recommend their service center enough. I take my car there for all service needs, and it's always top notch. More
the service department was very helpful. Rachel was very friendly. She approached my car immediately to get my information. She clearly explained how long the service would take. Very pleasan Rachel was very friendly. She approached my car immediately to get my information. She clearly explained how long the service would take. Very pleasant experience. More
A great experience. As always, the experience was perfect. The service rep was friendly and knowledgeable and she explained everything before proceeding with the service As always, the experience was perfect. The service rep was friendly and knowledgeable and she explained everything before proceeding with the service. This is the way all customers like being treated and is why I would recommend the dealership to family and friends. It is also the reason I will probably purchase my next vehicle here. However, that may be a while because my 2012 Forester (150 K miles) is running great and I love it. More
OIl and Brakes They changed my oil on and put new front brakes on my Lexus. Did the brakes vary fast so I could continue my trip. The service dept. is AWESOME !!!! They changed my oil on and put new front brakes on my Lexus. Did the brakes vary fast so I could continue my trip. The service dept. is AWESOME !!!! More
Complete, courteous and speedy service! Kenosha Subaru does excellent work on my 2017 Forrester. They are fast and courteous as well as offering me discount coupons on all my service work. V Kenosha Subaru does excellent work on my 2017 Forrester. They are fast and courteous as well as offering me discount coupons on all my service work. Very nice waiting room and refreshments and a very clean place where the work is performed on our vehickles. More
Oil Change Tire Rotation The service dept. is AWESOME !!!! Oil change and tire rotation...45 minutes! And even though my coupon had expired, they gave me 10 percent off total The service dept. is AWESOME !!!! Oil change and tire rotation...45 minutes! And even though my coupon had expired, they gave me 10 percent off total bill. Great atmosphere, Great waiting area! And to top it off, a car wash and wipedown afterwards!!! Thank you, Kenosha Subaru!!!! More
Oil change They changed my oil on my Subaru Outback but the only thing they forgot was to reset the maintenance reminder but I told Adam and he took care of it r They changed my oil on my Subaru Outback but the only thing they forgot was to reset the maintenance reminder but I told Adam and he took care of it right away. This was my second time here and I was very happy thanks!! More
Yearly maintenance check up. As always they are very friendly and knowledgeable. I have purchased 4 cars from them and never had any issues. Making online appointments are easy. As always they are very friendly and knowledgeable. I have purchased 4 cars from them and never had any issues. Making online appointments are easy. More