519 Reviews of Kenosha Subaru - Service Center
repair Repair was done correct, I thought price was high, but I didnt have a second opion. Needed to go to a Suburu dealer for repair, Jack was very good bre Repair was done correct, I thought price was high, but I didnt have a second opion. Needed to go to a Suburu dealer for repair, Jack was very good breaking down repairs. More
Do not recommend the detailing The hand off of the vehicle went well. I love the fact that I got a loaner car. I brought the vehicle in for a recall / update on the HUD software. The hand off of the vehicle went well. I love the fact that I got a loaner car. I brought the vehicle in for a recall / update on the HUD software. I also had them check out a low tire pressure issue. My issue was the detailing. They did not clean the in dash cubby, door pockets, or behind the handles. This is the reason it was rated so low as I primarily wanted to get a detailing done. I will continue to go to them for maintenance work,. More
Excellent Service! I was greeted immediately and the staff was professional and courteous. Wait time was exactly as promised, I not sooner. Waiting room was exceptiona I was greeted immediately and the staff was professional and courteous. Wait time was exactly as promised, I not sooner. Waiting room was exceptionally clean. Free coffee was great! More
Great experience! Took my car in for 6 mo/6000 warranty checkup. Friendly, immediate greeting from Rachel. Fast and efficient check-in. Nice, clean waiting area with Took my car in for 6 mo/6000 warranty checkup. Friendly, immediate greeting from Rachel. Fast and efficient check-in. Nice, clean waiting area with good connectivity and variety of seating (couch with tv, stools at counter with charging ports, freestanding tall table). Vehicle was finished even more quickly than promised. Fantastic dealership in all ways!!! More
Quick service no long wait. My car was taken at scheduled time ( usually not on time), and serviced quickly. service agent was, helpful, friendly and informative. and this time I My car was taken at scheduled time ( usually not on time), and serviced quickly. service agent was, helpful, friendly and informative. and this time I was not tricked into unnecessary service/parts purchase. More
Tire replacement Warranty on tires/rims. Service work was done efficiently. Only complaint-I was told tire may not be in stock, even after calling to set up appt in ad Warranty on tires/rims. Service work was done efficiently. Only complaint-I was told tire may not be in stock, even after calling to set up appt in advance. More
The staff was very helpful and courteous. Service was done very fast and Rachel was very easy to work with. Answered all my questions. I will recommend your service department to my family and Service was done very fast and Rachel was very easy to work with. Answered all my questions. I will recommend your service department to my family and friends. More
great service my engine , traction control and cruise light came on. i drove to kenosha subaru to show them even thou i had no appointment they took great care of m my engine , traction control and cruise light came on. i drove to kenosha subaru to show them even thou i had no appointment they took great care of me found the problem and fixed it in 2 hours. thank you. More
Sloppy Service I took my '15 Outback in for service and a rear brake issue. I informed the agent of my concerns and since this dealer had replaced my rear brakes at I took my '15 Outback in for service and a rear brake issue. I informed the agent of my concerns and since this dealer had replaced my rear brakes at high dollar cost within the last year, I was confident they would take care of things. I was wrong. Upon the return of my serviced vehicle, I was told that the brake noise was just due to some rust and that the pads were still good, nothing to worry about. Over the nest few days, the noise got worse. Since the dealer had deemed it good and safe, I took it to Import Minded. I'm glad I did. Upon their inspection, they found that the calipers were frozen. How could the dealer miss this? I'm kinda glade they did, Import Minded had to replaced the rotors, pads, and calipers. And they did it for hundreds less than the dealer would have, if they would have done a real inspection. Goodbye dealer, trust has been broken. More
Awesome Service They were quick and fast and Jack was awesome, he made you feel like you were family. I'll definitely be back. Thanks, Kenosha Subaru !!! They were quick and fast and Jack was awesome, he made you feel like you were family. I'll definitely be back. Thanks, Kenosha Subaru !!! More