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519 Reviews of Kenosha Subaru - Service Center
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July 02, 2020
Rachel was very friendly and helpful! Very welcoming tight when I pulled in! thorough and pleasant! And Steve made my car shiny and dry! Very pleasant experience! tight when I pulled in! thorough and pleasant! And Steve made my car shiny and dry! Very pleasant experience! More
by ckowalsky73
Verified CustomerEmployees Worked With
Steve, Rachel Johnson-Haase
July 02, 2020
TERRIBLE SERVICE - DON"T GO THERE WORST SERVICE. I took my car in for some issues with rust spots on my Forester that is only 2 1/2 years old so it was under warranty. They said it wou WORST SERVICE. I took my car in for some issues with rust spots on my Forester that is only 2 1/2 years old so it was under warranty. They said it would take 2-3 days. It took 3 weeks! Not once did they call me during the delays. I had to call them for updates. I left 2 messages and never got a call back. They said they were waiting for a part but I said I couldn't wait any longer so I would pick up me car and they could call me when the part came in. I asked that they clean the inside of the car since they had it so long and so many people would have been in my car at this point. They said they would wipe it down and wash it, when I picked it up none of that had been done. To top it off the paint repair is awful. I can see the pit marks where the rust was. STAY AWAY! More
by chip232004
Employees Worked With
July 01, 2020
My visit to this service center was quick and enjoyable, and the cost was affordable. The waiting area was comfortable. The car washing is a bonus. and the cost was affordable. The waiting area was comfortable. The car washing is a bonus. More
by sueericksonvoss
Employees Worked With
June 29, 2020
Routine Service - Always a Good Experience Tore rotation and Oil and Filter change. Also asked them to check the battery as it was failing. New battery cost was competitive with other places. Tore rotation and Oil and Filter change. Also asked them to check the battery as it was failing. New battery cost was competitive with other places. Comfortable waiting area and I was out in an hour. More
by davec
Employees Worked With
June 29, 2020
Look for a 2021 Outback but you don’t have any yet. Also to get an oil changed on my Outback. Hope you. Get more Outback’s soon. to get an oil changed on my Outback. Hope you. Get more Outback’s soon. More
by POWERS2BE
Employees Worked With
Other Employees :
Adam dark hair. 5 stars there’s more than one Adam..
June 29, 2020
Service was perfect and very polite. Joe knows all about Subaru. Our purchase was seamless. Derek gets a gold star for all the paperwork. I appreciated the teams professionalism. This was my first new car p Subaru. Our purchase was seamless. Derek gets a gold star for all the paperwork. I appreciated the teams professionalism. This was my first new car purchase....and I'm very pleased. More
by rita.wade
June 27, 2020
Brought in my vehicle for recall service. Very disappointed to see most staff were not wearing masks, from the gentleman that took my information and got into my car to drive it back for service t disappointed to see most staff were not wearing masks, from the gentleman that took my information and got into my car to drive it back for service to the office staff at the cashiers desk. No masks!! I just feel it is irresponsible business practice during this pandemic. I hope your management will reconsider this policy for the health of their employees and your customers. I happen to work in healthcare and have seen much devastation from this virus and feel disheartened when other employers are not doing everything they can to support their community in fighting this virus. In the meantime I will support a business that takes better precautions. Please reach out should things change. More
by jhanson46
Employees Worked With
Unknown
June 26, 2020
Routine maintenance - first one on this leased car Service Rep quickly met me upon my entering service bay. Friendly greeting, wore a mask, efficient checkin. Service Tech apparently assigned to my car Service Rep quickly met me upon my entering service bay. Friendly greeting, wore a mask, efficient checkin. Service Tech apparently assigned to my car was "on the spot" with the plastic floor sheet. More
by mphilips725
Employees Worked With
Adam helped me but not sure which Adam.
June 18, 2020
As I pulled in for service the auto representative directed me where to park. Super pleasant answered all questions too. Thank you for all the assistance. directed me where to park. Super pleasant answered all questions too. Thank you for all the assistance. More
by cjames3025
June 15, 2020
Everyone at this dealership is always friendly. The service is done right the first time. Buying a car here was hassle free and I felt great about the price. I wouldn’t go to any other Subaru dealershi service is done right the first time. Buying a car here was hassle free and I felt great about the price. I wouldn’t go to any other Subaru dealership in the area. More
by Timbog
Employees Worked With
Joe Abrego, Rachel Johnson-Haase
