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Kenosha Subaru - Service Center

Kenosha, WI

4.7
752 Reviews

752 Reviews of Kenosha Subaru - Service Center

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May 20, 2025

We have been completely satisfied with the service of the dealership. They have all been professional yet friendly and easy to deal with. Diana was exceptional. We showed up on the wrong day for our appoin More

by SFREEMAN14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Gilland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Bollas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Zeigler Subaru of Kenosha responded

We're pleased to hear that you felt our team provided professional and friendly service. We appreciate your feedback and hope all continues well with you and your vehicle. Thank you for choosing Zeigler Subaru of Kenosha.

May 20, 2025

Place is Clean. People are professional and friendly. Appointments on time. No problem getting an appointment . More

by GRUBER01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Bollas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Zeigler Subaru of Kenosha responded

Thank you for sharing your experience with us at Zeigler Subaru of Kenosha! We're delighted to hear that our team provided professional and timely service in a clean environment. We look forward to serving you again soon!

May 19, 2025

I am always impressed with the service department. I had my appointment time wrong but they took me in as I was just doing a software update. The service was done quickly, and my car was returned wa More

by SWITALLA88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zuurdeeg
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Zeigler Subaru of Kenosha responded

We're glad to hear that our service team could assist you efficiently. It's wonderful to know they kept you informed about future maintenance. Thank you for sharing your experience with Zeigler Subaru of Kenosha.

May 19, 2025

I had a very bad experience with the service department. Customer service was very bad, as they did not seem interested in getting me check-in for a scheduled maintenance appointment. More

by KSWEGER
Recommend Dealer
No
Employees Worked With
Adam Salinas
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Zeigler Subaru of Kenosha responded

Hello, We would like to learn more about your recent experience with our Service Department regarding the level of customer care that you were provided with. We pride ourselves on the high-quality standards we maintain here, and we would appreciate the opportunity to speak with you about your feedback. Kindly reach out to us at a time that is best for you. Thank you.

May 18, 2025

Everyone seems very friendly. My service writer was absolutely fantastic. I plan to ask for him for every visit. More

by MJGDEALER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Bihun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zuurdeeg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Bollas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025 -

Zeigler Subaru of Kenosha responded

Thank you for sharing your positive experience with us. We look forward to seeing you again at Zeigler Subaru of Kenosha.

May 18, 2025

I have never been to that dealership and I've never owned a Subaru. Those people are so dumb that they probably don't want anybody else to know about the stupid things they do. More

by DONBOYLES2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Arroyo
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025

They’re helpful, get service done in a timely fashion and return phone calls quickly if you can’t get a hold of someone. More

by MACRON.METROS-0N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025 -

Zeigler Subaru of Kenosha responded

Thank you for sharing your positive experience with us at Zeigler Subaru of Kenosha. We're glad our team could be of service to you.

May 17, 2025

It’s a pleasure to be part of this dealership. Customer service is always outstanding. I love the dog wall! More

by CAROL.MARTELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bihun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zuurdeeg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nia in financing
May 17, 2025 -

Zeigler Subaru of Kenosha responded

We're so glad you enjoy being part of Zeigler Subaru of Kenosha and that our dog wall caught your eye. Thanks for the great feedback.

May 17, 2025

Subaru screwed me over and charged me full price of what I was supposed to pay, I had to wait 5-7 business days to get my 2600 back in my account. I will never go to the Subaru in Kenosha again More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Bihun
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zuurdeeg
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025 -

Zeigler Subaru of Kenosha responded

Hello, We value your satisfaction and appreciate you taking the time to share your experience. We would like the opportunity to discuss your recent visit to our dealership regarding the subsequent wait time that you encountered for a refund. It would be much appreciated if you would kindly reach out to us at a time that is best for you. Thank you.

May 17, 2025

Always wonderful. .. except cashier/receptionist. Everyone is always friendly and helpful except the cashier/receptionist. More

by sruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Zeigler Subaru of Kenosha responded

Thank you for the review. We appreciate your feedback and will make sure it gets addressed with the appropriate members of our team. Please don't hesitate to reach out the next time we can be of assistance! - Zeigler Subaru of Kenosha

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