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Kenosha Subaru - Service Center

Kenosha, WI

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519 Reviews

519 Reviews of Kenosha Subaru - Service Center

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September 20, 2022

Professional, knowledgeable yet friendly service. Great communication throughout the process and all service work including a recall was done within the time limit provided. Highly recommend! More

by rb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Vedder
August 04, 2022

Took Forestor in for scheduled appointment. Service person was pleasant, knowledgable and time estimate of 2 hrs was accurate. Waiting area comfortable. More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know name of Service person.
August 04, 2022

Excellent service, clean shop, Oil change and tire rotation with upgrades on radio and maps. Quick in and out and had time to talk to my sales guy on the 2923 Outback colours and what to put on the ca More

by Siudawg1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Madsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Rydberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Bihun
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2022

very friendly and available right away. Nice people to deal with :) will continue to go to this dealership. More

by lynnstrok
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Rydberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Bihun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

lynnstrok responded

Update, i did receive an offer to upgrade my lease to a new outback for $203 a month and when i called to discuss this I was told that this came from a 3rd party vendor and tgey would not be honoring it even though it had a Subaru logo on it with all my information on it... They need to honor this !

June 02, 2022

There was a mixup in scheduling and I wasn’t scheduled until the next day but as I had a really important appointment, they fit me in and got everything done that I needed to be done. I couldn’t of asked More

by Jkhcmt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Zuurdeeg
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022

Friendly, courteous people and they really aim to please. I bought my first Subaru from this dealership and I have been happy ever since. More

by Bigdog742
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Vedder
May 27, 2022 -

Bigdog742 responded

Thank you for all that you do. I couldn’t be happier with my car and more so with the treatment I receive every time I come in for service. You’re the best!

May 24, 2022

Always a friendly smile! Kept us informed about everything throughout our service appointment. Greatly appreciate the extra communication. More

by rjkhrest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Zuurdeeg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard the Technician and probably the most important person to us!
April 23, 2022

They attended me very quickly and kindly, with the scheduled appointment. I was satisfied. I recommend them. More

by willmarjaramillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Zuurdeeg
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2022

Always friendly people, facility is clean and appointments are on time and usually take less time than originally quoted. More

by pmcgray54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Bihun
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2022

Service writer Lauren was very friendly and kept me informed of progress and issues found. More

by Wstroeve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Gaines
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