Back

Kenosha Subaru - Service Center

Kenosha, WI

4.5
519 Reviews

519 Reviews of Kenosha Subaru - Service Center

Sort by
October 14, 2020

As estimated and almost ready as planned. Good communication. All indications are that Coronavirus precautions are being implemented, and the car was clean and ready to go when picked up. More

by tcwwitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Johnson-Haase
October 14, 2020

My service appointment was great! Was informed that parts were still needed for my driver door's molding. Parts would be in by the time I came in for my 18,000 mile check up. More

by Kari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Bihun
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2020

Rachel was amazing. She greeting me when I pulled into the service dock, walked me to the waiting area. Kept me updated the whole time. More

by millerman9
Recommend Dealer
Yes
Employees Worked With
Rachel Johnson-Haase
October 07, 2020

Kenosha Subaru is always helpful. Pulled in without an appointment after tire warning kept activating. They took us in, changed the tire and ordered a replacement. More

by missjudy922
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
They don't wear name tags.
October 05, 2020

Loved the pricing on the tires and the friendly service. I went to the wrong door and was pleasantly re-directed. Thanks for your great service. More

by LYNN.JAMBOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Johnson-Haase
October 03, 2020

Good experience. Good communication with staff . Easy to set up appointment and most importantly the ease to get a service rep on phone with our questions. More

by rensnursery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Johnson-Haase
October 03, 2020

Kenosha Subaru, what can I say? You feel like family there; everyone you meet is friendly and helpful. Their service technicians are top-notch, and genuinely concerned about their customers' cars; it's More

by a.guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Albright, Ben Goldman
September 30, 2020

I appreciate the honest and efficient service. Thank you! I also appreciate the description of the suggested future repairs as well as how many miles before they are needed. More

by ckjpederson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Johnson-Haase
September 27, 2020

I was welcomed by Adam for my scheduled recall appointment. He estimated 2 hours for the 3 issues. I mentioned an additional problem with door locks. Adam estimated another hour since this could b More

by regal78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Bihun
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2020

Recall was done fast, no waiting. Quality work. Easy to schedule, they got my appointment within a few days of when I called. Very nice staff. Very pleased! More

by tjkritch
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Johnson-Haase
...
17
...