Kenosha Subaru - Service Center

Needed a battery right away. Got me in right away. Great people to work with. Could not ask for better service. Also a better price and longer battery life then any other place. people to work with. Could not ask for better service. Also a better price and longer battery life then any other place. More

The service department allowed me to drop off my car to have maintenance completed. They had me checked in, and on my way in a loaner car quickly. Pickup of my car was just as efficient. Staff was and a have maintenance completed. They had me checked in, and on my way in a loaner car quickly. Pickup of my car was just as efficient. Staff was and always is friendly and eager to work with the customer. More

The Service Reps are professional and treat customers with the respect that they deserve. They explain everything that is going on and being repaired in understandable terms. with the respect that they deserve. They explain everything that is going on and being repaired in understandable terms. More

Mat and Rachael were amazing and more then accommodating. Couldn’t have been happier. Was quick and painless and they were very progressional. Thanks again Couldn’t have been happier. Was quick and painless and they were very progressional. Thanks again More

Exceptional customer service department... Professional at every level Service department always thoroughly explains work completed that day and what maintenance may lie ahead. Very comfortable waiti at every level Service department always thoroughly explains work completed that day and what maintenance may lie ahead. Very comfortable waiting area. More

My 2016 Outback is just four years old, with only 28,292 miles, & the tires were almost bald! I needed new ones immediately. Devastated, I contacted the Subaru company & received a coupon for half the cos miles, & the tires were almost bald! I needed new ones immediately. Devastated, I contacted the Subaru company & received a coupon for half the cost, if I purchased them from Subaru. That helped, but I was still out HUNDREDS of dollars. Three weeks later, the TPMS (tire pressure monitoring system) WARNING light came on. I brought it in for service and was told this happens when the weather changes. I was also told my 2016 Outback battery was fine. Then two weeks later, I was stranded at night with a dead, CORRODED battery. One month later, the tpms WARNING light came on AGAIN. I brought it in for service today and was again told this happens with the change in weather. This NEVER happened with the previous tires! I noticed on today's multi-point inspection form, the tech marked my battery inspection as good. It was corroded and should have been noted on the inspection form! Fortunately I was aware of the corroded battery and purchased a new one at AutoZone on the way home. The reason I gave two stars is because they did fine with oil & fluid changes. I'm so disappointed and frustrated with my Subaru experience that I'm strongly considering trading in the Outback for a Honda CR-V. More

Rachel was very kind and helpful! I was in and out within an hour, compared to other places that take well over that time. Somewhat more expensive than surrounding places, but I was willing to pay the price an hour, compared to other places that take well over that time. Somewhat more expensive than surrounding places, but I was willing to pay the price for the service and customer service. More

Service was preformed Fast and easy. It was easy to make an appointment and it was handled very professionally. I will have all my service needs done a Kenosha Subaru. an appointment and it was handled very professionally. I will have all my service needs done a Kenosha Subaru. More

Rachel was excellent- did not have to wait long at all for answers and was given things to do first to try before a full on assault to the crosstrek for answers and was given things to do first to try before a full on assault to the crosstrek More

I was disappointed that some work don on the car wasn’t done on my last visit. The tech happened to catch it on this visit done on my last visit. The tech happened to catch it on this visit More