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Kenosha Subaru - Service Center

Kenosha, WI

4.5
519 Reviews

519 Reviews of Kenosha Subaru - Service Center

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February 15, 2021

Stopped in for a battery check and, with the help of a very astute service writer, ended up with a new battery installed in a very timely manner. More

by TCWILEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t know his name
February 11, 2021

Other than a delay in the parts coming in, I was very happy with the service provided. The clunking noise in the right front suspension is gone and I know this type of issue can be difficult to isolate. More

by Larry G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Bihun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Johnson-Haase
February 08, 2021

Clean and well lit service department. All employees are very friendly and provide professional service at all times. Large, well laid out waiting area to accommodate social distancing. More

by triciaroach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Bihun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Johnson-Haase
February 08, 2021

Your service dept. is very clean and well managed.Also Rachel is and always has been very helpful,knowledgeable and made our visit very pleasant. More

by cheesedude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Johnson-Haase
February 02, 2021

Very helpful and friendly. Was able to fit me in and didn’t have to wait long for my car to be finished. Will continue to refer others to this Subaru location. More

by royal_blood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Johnson-Haase
January 26, 2021

Excellent, As always! Rachel is excellent in her service position, always willing to listen, and help things go smoothly. I travel close to 5 hours to take our Subaru to them...that's how much I like the d More

by Subaru lovers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Johnson-Haase
January 24, 2021

Excellent customer service. Friendly technicians that take care to explain everything thoroughly. Comfortable waiting area. Fast turnaround. I only go here for all my car’s needs. More

by elisha.pascoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Rydberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Bamber
January 18, 2021

Racheal really got me the best ever service. No appointment her and Rich fixed my loose wiper and replaced a headlight all for under 40 bucks. Hello to Ben in the sales office now. Bob Holtzman More

by bobholtz
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Goldman, Rachel Johnson-Haase
January 14, 2021

They squeezed me in with short notice. I was in and out quickly at a reasonable price. The usual great experience. They are the only one's who have worked on my 2017 Legacy. More

by mike@rah-kr.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Bihun
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2021

Needed small plastic plug to anchor mats. Asked service to mail part to me twice over 3 months. No response until I got sales person to facilitate. More

by jerrystepaniak
Recommend Dealer
No
Employees Worked With
Lori Gilland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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