Zeigler Subaru of Kenosha

Our First Subaru We had a very positive experience with the folks at Kenosha Subaru. We ordered a 2019 Forester Limited and although it took longer than expected to a We had a very positive experience with the folks at Kenosha Subaru. We ordered a 2019 Forester Limited and although it took longer than expected to arrive, we were very pleased with the trade-in value of our vehicle and the competitive price on the new one. Devan Shaw did a good job of keeping us informed of the delivery schedule and worked with the sales manager to get us the best price. We look forward to seeing the whole team during our scheduled service visits. We were treated as part of the Subaru family. More

Selling my 1st Subaru Back to Subaru Dealer I owned 3 Subarus - my 1st a 2010 Forester - Limited XT - turbo with the scoop. When I purchased my 3rd Subaru, Crosstrek, the Kenosha dealership exp I owned 3 Subarus - my 1st a 2010 Forester - Limited XT - turbo with the scoop. When I purchased my 3rd Subaru, Crosstrek, the Kenosha dealership expressed a lot of interest in my Forester, But I was giving it to my son, that was 3 years ago. I recently retired, and we were going from two cars - my wife's Outback and my Crosstrek to just one. Again, I gave the Crosstrek to my son, and we proceeded to sell the Forester back to the dealer. We were Extremely disappointed with the offer. It was below BOTH the KB and the NADA ROUGH Retail Trade value, and even the dealer classified it as "good Retail Trade Value" Similar cars are listed on the web for $10-$12,000. We we anticipating $7-$8,000, allowing the dealer to make a healthy $2- $3,000 profit. Their initial offer was $5,500, I was flabbergasted and insulted with this low-ball offer. We went next door to carmax and they immediately offered us $6,500 or $1,000 more than our own dealer - shameful! We went back over to Kenosha Subaru, and they graciously offered us $6,600 - still several $1000 below what we should have received. For the past 4 years we have serviced our vehicles at the dealership and always been treated fairly. I did NOT by my Crosstrek from Kenosha as another dealer closer to Milwaukee offered me basically the same vehicle for $1000's less. The moral of the story - if you are buying or selling, drive a few extra miles and get a much better deal, if you need service, they are great, friendly and timely. More

Purchase new car I went into the dealership with a specific goal of what I wanted to purchase and how much I wanted to pay. Robert was able to get me into the car I wa I went into the dealership with a specific goal of what I wanted to purchase and how much I wanted to pay. Robert was able to get me into the car I wanted with the terms I requested. There was no pressure during the entire process, including the financial portion. More

Always top notch service! I live in the Milwaukee area but often come to Kenosha Subaru to have my Crosstrek serviced here because not only did I buy my car here, but the sales I live in the Milwaukee area but often come to Kenosha Subaru to have my Crosstrek serviced here because not only did I buy my car here, but the sales and service staff are top notch! Lori Gilland is an outstanding salesperson and clearly knows her stuff, and is always friendly and cares about her clients. The service staff are also always very efficient, friendly, and answer any questions you may have. More

Very happy with deakership Sales experience was effortless with no pressure. With his help I got car I wanted. Swey was best person for getting deal completed. Great job! Sales experience was effortless with no pressure. With his help I got car I wanted. Swey was best person for getting deal completed. Great job! More

very disappointing after three previous visits customer service appears to lost focus, service writer dropped the ball, got sidetracked, forgot my vehicle completely! When I located the service wri customer service appears to lost focus, service writer dropped the ball, got sidetracked, forgot my vehicle completely! When I located the service writer and asked what was going on with my vehicle, since it was sitting there wet, he said he turned it over to Matthew who brought the paperwork to the clerk .?? More

Issue with battery Couldn’t get in for an oil change before our trip, so scheduled for when we returned. Day before trip the car didn’t start/turn over just right. Sur Couldn’t get in for an oil change before our trip, so scheduled for when we returned. Day before trip the car didn’t start/turn over just right. Surprised since it’s a 2017 Forester, with 29k miles. Auto Zone tested for free and said ‘low batter charge’. We called Subaru at 5pm and explained to Ace /Adam Salinas the situation. He said ‘if you can be here in a half hour, we’ll look at it. If it’s the battery we’ll replace it right away.’ Well, he did and they replaced the battery immediately, and no charge. Impressed with his friendly and quick response to our issue when we asked to speak to someone about our problem. We appreciated their service and approx 30 min turnaround time. And thrilled we didn’t get stranded on vacation. Wasn’t expecting to get in same night but very thankful we did! Thanks- much appreciated. More

2019 Subaru Impreza Sport Purchase Excellent Car Purchase Experience! Stephanie Hafez (Car Sales Consultant) was exceptionally knowledgeable about the Impreza and extremely professio Excellent Car Purchase Experience! Stephanie Hafez (Car Sales Consultant) was exceptionally knowledgeable about the Impreza and extremely professional! Scott the General Manager was very accommodating and easy to work with in making a deal on the sale and trade of my vehicle. Thank you both for a low pressure care buying experience and for meeting my requirements in this purchase! Stephen Dolak, LCDR/USN/Retired More

Excellent Experience The overall experience was great, everything went super smooth and they were able to get the vehicle and options we wanted. I can't say enough about h The overall experience was great, everything went super smooth and they were able to get the vehicle and options we wanted. I can't say enough about how nice it was to work with a guy like Robert, made everything that much easier. More

Not cheated this time. They were okay this time. I had to use you, because I bought my tires from you. I had several oil consumption tests, and my crankcase was overfilled t They were okay this time. I had to use you, because I bought my tires from you. I had several oil consumption tests, and my crankcase was overfilled twice. once is a mistake twice is a pattern. My oil light comes on 2000 miles before the oil change is due. I believe, they did not to want to fix the problem, so they overfilled my car. I do not trust your service dept.anymore, until this happened, I thought you guys were trustworthy, not anymore. If I buy another Subaru, it will not be from you, I will find another dealer. I complained abut this at your shop and to Subaru, no response from either of you. Doug Sity More