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Zeigler Nissan Of Gurnee - Service Center
Lindenhurst, IL
447 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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447 Reviews of Zeigler Nissan Of Gurnee - Service Center
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August 27, 2024
My last experience was not pleasant. I visited the service centre and explained that the blind spot monitor was not working, which could be seen on the dashboard. I received the car I visited the service centre and explained that the blind spot monitor was not working, which could be seen on the dashboard. I received the car after the service and came to understand that they had ignored it but claimed it had been rectified. I had to stop the car and return to the service centre and asked them to re-check the problem. The supervisor reported back and said it might be a problem with something else, which was unacceptable. They are slow in troubleshooting any problem. I understand that they may only know how to replace parts rather than fix the problem. Finally, regarding the blind spot issue, they said they would check with their partners and replace it but couldn't identify what the problem and to repair it. I am considering not going to the same service centre and will try a different one. More
by RUDRAPRAKASH83
Verified CustomerEmployees Worked With
August 17, 2024
Great service, terrific communication and a whole lot of kindness thrown in for good measure. Everyone I came into contact with were very responsive and went the extra mile for me! Thank you. kindness thrown in for good measure. Everyone I came into contact with were very responsive and went the extra mile for me! Thank you. More
by OAKEEDOKEY
Employees Worked With
Danny in Service Dept.
August 16, 2024
Jose and other service members were very helpful, communicated well, and my car was taken care of in timely fashion. communicated well, and my car was taken care of in timely fashion. More
by SUMERGIRL318
Employees Worked With
August 16, 2024
Tim who was my service consultant did an excellent job explaining the process and helped me schedule follow up appointments to address some additional needs. explaining the process and helped me schedule follow up appointments to address some additional needs. More
by BKALAYTOWICZ
Employees Worked With
Tim from Service
August 15, 2024
My Last service appt was not up to your normal standards. I had to call 3 times to find out if my vehicle was done.and was told "it should be". I finally arrived before closing and hoped it was done. It was I had to call 3 times to find out if my vehicle was done.and was told "it should be". I finally arrived before closing and hoped it was done. It was, but I would have hoped for better communications. Thank you More
by MARTINDEPERTE
Employees Worked With
August 13, 2024
This dealership is very friendly and accomodating. The waiting area is clean and spacious. Service is excellent. The waiting area is clean and spacious. Service is excellent. More
by MLIM0
Employees Worked With
