Zeigler Nissan Of Gurnee - Service Center

Great service every time I go there to service my vehicle All of the people there are very nice Luis and Karina are always very friendly and explain everything very well. Great job both of you. All of the people there are very nice Luis and Karina are always very friendly and explain everything very well. Great job both of you. More

Had some lose rooftop molding issues. Had some rooftop molding issues, these guys had the parts in stock, and were able to replace. The were even able to work out a deal with the warranty Had some rooftop molding issues, these guys had the parts in stock, and were able to replace. The were even able to work out a deal with the warranty to give me a great price. Was also repaired in a timely manner. More

service team excellent The service writers are very good and they really listen to you and work with you to make sure you are going to get exactly what you expect. I worked The service writers are very good and they really listen to you and work with you to make sure you are going to get exactly what you expect. I worked with Ron Stewart and he was excellent. More

Very good service Good work tanks for the service tanks good work the very good service the number one dealer take care the customer and they have the time for take car Good work tanks for the service tanks good work the very good service the number one dealer take care the customer and they have the time for take care More

Service Excellence The online appointment tool works great. Very easy to use including confirmations. The team did a great job explaining what they thought was wrong and The online appointment tool works great. Very easy to use including confirmations. The team did a great job explaining what they thought was wrong and was very detailed about explaining what they found. Car was cleaned as well More

Maintenace on my vehicle Great place to take your car for maintenance. The employees there are very friendly and welcoming. They are very informative about your vehicles and t Great place to take your car for maintenance. The employees there are very friendly and welcoming. They are very informative about your vehicles and they recommend what’s best to get work done. More

Transmission Replacement My 2013 Altima with 85000 miles stalled while driving. It used to judder a lot right from the time it hot 60000 miles. I towed it to Zeigler Nissan, My 2013 Altima with 85000 miles stalled while driving. It used to judder a lot right from the time it hot 60000 miles. I towed it to Zeigler Nissan, they were able to reproduce the problem and asked me to leave the vehicle for further inspection. I was given a new 2019 altima as a loaner. I got a call a couple of days later telling me that the transmission needs replacement and it would cost me about $5000. I refused and told about my experience with the other two nissans I have (all 3 have judder issues). My service adviser was Ron, he told me about the Nissan Goodwill program where NIsaan contributes a certain amount to the repairs depending on the overall mechanical health of the car. He contacted nissan corporate and was able to convince them to contribute 70% of the total cost. All this plus the trans replacement took a couple of weeks but in the end saved me a lot of money. Ron & Zeigler NIsaan are truly great professionals, I would definitely recommend them above anyone else. More

Outstanding customer service I bought a 2007 Xterra new from the dealership and it is running strong. The maintenance is excellent and some of the mechanics have over 20 years ex I bought a 2007 Xterra new from the dealership and it is running strong. The maintenance is excellent and some of the mechanics have over 20 years experience and they can fix the quirks you get after 100,000 miles. The dealership is in a brand new facility so it is completely ok to wait for the shot service needs and be in a comfortable lounge. The customer service is excellent and more than once I have had a complex issue explained in detail and it is best to have that dealership experience when the mechanics troubleshoot the problem. More

Great Service Excellent Sales and Service Department In and out very Quickly. Comfortable waiting room, easy to get work done while I waited. And Starbuc Excellent Sales and Service Department In and out very Quickly. Comfortable waiting room, easy to get work done while I waited. And Starbucks Coffee!!!! What’s not to like? More

50000 mile service Needed service. Always friendly. Explains required work and why it needs to be done. Waiting room comfortable and work is done quickly. All employee Needed service. Always friendly. Explains required work and why it needs to be done. Waiting room comfortable and work is done quickly. All employees are knowledgeable and friendly. More