Zeigler Nissan Of Gurnee - Service Center

Bought a new Nissan Quest. When for my first oil change. Spoke to the General Manager to see if they would throw in a car cleaning from inside. Very intimidating man. Typical used car dealer mentality who l Spoke to the General Manager to see if they would throw in a car cleaning from inside. Very intimidating man. Typical used car dealer mentality who loves to put women customers down. If you are a women I would not go to this particular dealer. He does not listen, but speaks first. Showing off his macho-ness. The service did not even do a recall on the vehicle. Came home to find there was a letter for recall on fuel cap. Most dealership in the past, when you go for service look up to see if there is any recalls, not this dealership. Service sucks... More

I bought my car over two years ago at this dealership, which was an amazing experience. Lay Lumpkins really took care of me. I recently had a slow leak in a tire, the auto shop could not get my tires o which was an amazing experience. Lay Lumpkins really took care of me. I recently had a slow leak in a tire, the auto shop could not get my tires off without a lock. I looked everywhere in my car!!! Could not find this locking mechanism they spoke of. The next morning I brought my car to the dealership. To order a lock would take time, but Mike from parts suggested that they take off the locks and just put lug nuts on in replacement, assuring me I would never have to go through this again. They did not have any of the parts to sell to me, which I started to panic, seeing that I was in a mega-hurry to get to work! However, the guys in the garage had a set of four, and they gave them to me at no charge!!!! I was shocked! Completely! ....And when they pulled my car around (only minutes later- mind you) -- MY CAR HAD A CAR WASH!!!! WOW! I will never buy a car anywhere else! More