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Zeigler Nissan Of Gurnee - Service Center

Lindenhurst, IL

4.6
513 Reviews

513 Reviews of Zeigler Nissan Of Gurnee - Service Center

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June 29, 2023

Service is great. They answered all my concerns and corrected all my issues. I couldn’t be any happier. Thank you. More

by PINKLIST1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Zeigler Nissan of Gurnee responded

Thank you for the great review. I'm glad we were able to address all your concerns and get everything corrected for you on your vehicle. We are glad we made you happy. We look forward to seeing you at your next service visit.

June 28, 2023

Everyone at Zeigler Nissan is always so professional and friendly. They explain exactly what they are going to do and how long it’s going to take. There are never any surprises and I always feel like I’m th More

by RMACHAK
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Servie
Jun 28, 2023 -

Zeigler Nissan of Gurnee responded

Thank you for the great review! It is always our goal to make sure we provide the best customer service and all our customers leave happy. Thank you for choosing us to be be your service provider. We look forward to seeing you again at your next service visit,

June 28, 2023

The service was done promptly and they have great communication. I felt valued and appreciated and no pressure to get extra work done immediately. More

by DHAWKINS9101
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeff
Jun 29, 2023 -

Zeigler Nissan of Gurnee responded

Thank you for the positive review. We are happy that we could provide a great experience while you were here for service. Our #1 goal is customer service. We look forward to seeing you at your next service visit.

June 27, 2023

Everything was great. They were timely and professional. I felt comfortable leaving with believing what my car needed and did not need. I will go back More

by DIBIRDS3
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Zeigler Nissan of Gurnee responded

Thank you for the positive review and trusting in us . We look forward to seeing you again at your next service visit.

June 24, 2023

I was very pleased with the service, how quickly it was preformed and the cost of the repairs. The whole experience was easy and straightforward. I will probably use them in the future. More

by HCLAYTONSUMMERS
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Victoria
Jun 28, 2023 -

Zeigler Nissan of Gurnee responded

Thank you so much for the 5 star review. We strive to make every customer experience a great one. We look forward to seeing you again at your next service visit with us.

June 23, 2023

Victoria totally unfamiliar with service available, they need to understand customer needs and convenience to customers not their own. Victoria wasted one of my day for a phone member she could provided sam More

by MATRIXRM1964
Service Price Transparency
Recommend Dealer
No
Employees Worked With
DAS Reputation Management
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria
Jun 28, 2023 -

Zeigler Nissan of Gurnee responded

Thank you for letting us know your concerns. I did speak with our Service Manager Luis and he said he had spoke with you. Please reach out to us at (262)265-1122 if you need any further assistance.

June 22, 2023

Tim in the Service Department has always been extremely helpful. His explanation of anticipated costs and repair time was important and done well. More

by MARMAR2266
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tim Widinger???
Jun 23, 2023 -

Zeigler Nissan of Gurnee responded

Thank you so much for the positive review. Tim is a valued employee here and we appreciate your kind words. We look forward to seeing you at your next visit.

June 20, 2023

Tim was knowledgeable and helpful. Got the car back quickly and I was impressed. Only disappointed that it wasn't washed as the paper work said it would have been. The gentleman that t More

by TEDWARDSGOODEN
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tim. Service
Jun 20, 2023 -

Zeigler Nissan of Gurnee responded

Thank you so much for the positive review. We apologize that your vehicle was not washed. Please stop back in anytime and we will wash the vehicle for you and give you a free mini detail for the inconvenience.

Jun 20, 2023 -

TEDWARDSGOODEN responded

Thanks for reaching out. Appreciate this offer. Thanks.

Jun 21, 2023 -

Zeigler Nissan of Gurnee responded

We always want to provide you with the best possible experience and it doesn't look as though we did that the first time. Thank you for allowing us the opportunity to make it right.

June 17, 2023

Recommended unnecessary services items that were done less than a year ago at the same dealership and the mileage was under 10,000 such as transmission fluid, brake fluid, air cabin filter, etc totaling More

by nancy
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Jun 19, 2023 -

Zeigler Nissan of Gurnee responded

I have reached out to our Service Manager Luis Rodriguez and let him know your concerns. He would like to speak with you directly about this. Can you please call him directly at (847) 265-1122.

June 15, 2023

Service is professional and timely. Issue and resolution discussed completely. Excellent communication of service from staff. More

by NANETTAPOPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Jun 16, 2023 -

Zeigler Nissan of Gurnee responded

Thank you for your review. We look forward to seeing you at your next service visit.

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