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Zeigler Nissan Of Gurnee - Service Center

Lindenhurst, IL

4.6
447 Reviews

447 Reviews of Zeigler Nissan Of Gurnee - Service Center

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June 22, 2023

Tim in the Service Department has always been extremely helpful. His explanation of anticipated costs and repair time was important and done well. More

by MARMAR2266
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tim Widinger???
Jun 23, 2023 -

Zeigler Nissan of Gurnee responded

Thank you so much for the positive review. Tim is a valued employee here and we appreciate your kind words. We look forward to seeing you at your next visit.

June 20, 2023

Tim was knowledgeable and helpful. Got the car back quickly and I was impressed. Only disappointed that it wasn't washed as the paper work said it would have been. The gentleman that t More

by TEDWARDSGOODEN
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tim. Service
Jun 20, 2023 -

Zeigler Nissan of Gurnee responded

Thank you so much for the positive review. We apologize that your vehicle was not washed. Please stop back in anytime and we will wash the vehicle for you and give you a free mini detail for the inconvenience.

Jun 20, 2023 -

TEDWARDSGOODEN responded

Thanks for reaching out. Appreciate this offer. Thanks.

Jun 21, 2023 -

Zeigler Nissan of Gurnee responded

We always want to provide you with the best possible experience and it doesn't look as though we did that the first time. Thank you for allowing us the opportunity to make it right.

June 17, 2023

Recommended unnecessary services items that were done less than a year ago at the same dealership and the mileage was under 10,000 such as transmission fluid, brake fluid, air cabin filter, etc totaling More

by nancy
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Jun 19, 2023 -

Zeigler Nissan of Gurnee responded

I have reached out to our Service Manager Luis Rodriguez and let him know your concerns. He would like to speak with you directly about this. Can you please call him directly at (847) 265-1122.

June 15, 2023

Service is professional and timely. Issue and resolution discussed completely. Excellent communication of service from staff. More

by NANETTAPOPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Jun 16, 2023 -

Zeigler Nissan of Gurnee responded

Thank you for your review. We look forward to seeing you at your next service visit.

June 14, 2023

Tim in Service always takes care of us. He is knowledgeable and friendly. We are very happy with Ziegler. More

by EBREEDER925
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim in Service
Jun 15, 2023 -

Zeigler Nissan of Gurnee responded

Thank you for your review. We look forward to seeing you at the Dealership again soon!

September 29, 2022

2nd vehicle purchased from this dealership and I will be back for my 3rd. Cant beat good customer service. Even the service department is amazing. If you go ask for Tyler she will help with all your needs! More

by claudedavi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
tyler
Oct 04, 2022 -

Zeigler Nissan of Gurnee responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care!

July 08, 2022

Stephanie S. It was a pleasure to talk with you today. thank you. Mrs Martinez More

by sotop4ever
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Soto
Aug 18, 2022 -

Zeigler Nissan of Gurnee responded

We are so happy that you had a wonderful experience with us! We cannot wait to see you soon! Thank you for choosing us are your vehicle destination!

July 08, 2022

Estoy muy contento con mi servicio la joven Deyanira Cordova fue muy amable y profesional! Gracias More

by Ulises13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deyanira Cordova
Aug 18, 2022 -

Zeigler Nissan of Gurnee responded

Thank you so much! We are so happy for you! Thank you for choosing us for your dealership of chose!

July 06, 2022

Horrible service department. Up sells cars and just generally doesn’t care about their customers. More

by Leah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark DeLordo
Aug 18, 2022 -

Zeigler Nissan of Gurnee responded

Thank you so much for letting us know about your situation. I have informed our General Manager about your situation. Please feel free to reach out to our general manager, Ken Montijo, at Kenmontijo@zeigler.com

January 16, 2022

Awesome service! Employees are super kind and helpful! Helped me out in every possible way! More

by Jackymorales03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Arcos
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