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Zeigler Nissan Of Gurnee - Service Center

Lindenhurst, IL

4.6
473 Reviews

473 Reviews of Zeigler Nissan Of Gurnee - Service Center

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August 02, 2023

I spent 97 bucks and still making a noise I really need my refund back since I didn’t get this fix still hearing this ugh. More

by CHRISTOPHER.MONTANEZ26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy James, Miguel Sandoval
Aug 02, 2023 -

Zeigler Nissan of Gurnee responded

Hi Christopher, I spoke to my Service Manager Luis and he will be reaching out to you.

Aug 02, 2023 -

CHRISTOPHER.MONTANEZ26 responded

I just spoke with him will Be bringing it in next week. But I’m short of 97 bucks when I paid that and still a noise. I should get the refund back

August 01, 2023

Great Customer Service, they always clean the car when finished with work. They are also a friendly staff. More

by Greedy1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Myra
August 01, 2023

It was really appreciated to the dealership for changing the cabin air filter for free after all the bad air quality we had. Thanks. More

by ITIGER2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department counter people
August 01, 2023

Lack of communication, upselling and sketchy pricing - and that's just in service. If we weren't under warranty, we wouldn't be coming here More

by ADATR123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of the above departments.
July 29, 2023

Had just an oil change using a coupon. Final price was as expected and their front desk personnel didn’t try TOO hard to sell me extra service. I’ve had hard sell from other dealerships More

by JMOON46
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Man and woman at the front service desk did a good job
July 28, 2023

I travel 45 minutes to keep this dealership. I can trust their advice and judgment and they are prompt and professional. More

by gma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Hibbing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim in service
July 26, 2023

They were friendly and provide all information needed and were prompt in service and explained all work needed on my car More

by JORGEACR19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Jul 26, 2023 -

Zeigler Nissan of Gurnee responded

Thank you for the great review for Jeff and our service department. We look forward to your next service visit with us.

July 26, 2023

Just an oil change. However, tire rotation should be included as well as a wash and vacuum . More

by CJFRAMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Zeigler Nissan of Gurnee responded

Thank you for the great review, I will pass along your suggestions to our service manager. We look forward to seeing you next time.

July 26, 2023

Great customer service. Knowledgeable service at service desk. Explain everything that needed to aware of . More

by BPETTY916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Jul 28, 2023 -

Zeigler Nissan of Gurnee responded

Thank you for the great review. We appreciate your business and look forward to seeing you again soon.

July 24, 2023

Bad experience. Staff are not very helpful.Unsatisfactory! They don’t tell you the truth or explain anything about a car you both. Only to find out if there’s somethi More

by RIZALIN8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jimmy Palmisano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Zeigler Nissan of Gurnee responded

Thank you for letting us know about your experience. We would like to speak with you more about it. Can you please call us at (224)302-4599 and ask for our General Manager Mike.

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