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Zeigler Nissan Of Gurnee - Service Center

Lindenhurst, IL

4.6
447 Reviews

447 Reviews of Zeigler Nissan Of Gurnee - Service Center

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July 21, 2023

I really hate the continuous upsell. I don't feel Ziegler has my best interest in mind. I was there for a recall, and still got a call with an upsell. I no longer take my vehicle there f More

by Racymac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy James, Miguel Sandoval
July 21, 2023

Daniel was very courteous and professional from the minute I got there. He went over all issues they found. I was very pleased with the service I received. More

by KMANDRELL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel and the cashier. I don't remember her name.
Jul 28, 2023 -

Zeigler Nissan of Gurnee responded

Thank you for the great review for Daniel, we are so please he provided you with a great experience. We look forward to seeing you again.

July 21, 2023

Love the friendly and competent service here! Very clean facility and work is done in a timely manner. More

by TLR10359
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jul 24, 2023 -

Zeigler Nissan of Gurnee responded

Thank you so much for the 5 stars. We cant wait to see you at your next visit.

July 18, 2023

Your service center is always welcoming and friendly. We have purchased several cars from this dealership. The service center is one of the main reasons we return. More

by LABARRIENTOS1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim in service and the porter, I think Josh? I know he goes to ISU for school.
Jul 28, 2023 -

Zeigler Nissan of Gurnee responded

Thank you for the great review and purchasing several cars from us. We greatly appreciate that and using our service department as well. We look forward to seeing you again soon.

July 18, 2023

They miss place my keys I had to go ask if my car was ready and it was but I guess they had forgot me, More

by ROSAGILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Zeigler Nissan of Gurnee responded

I am very sorry to hear that your experience with us was not exceptional. We would like to speak with you more about it. Can you please contact Luis our Service Manager at (224)302-4599 so that we can discuss this further.

July 16, 2023

Excellent service, I never questioned whether my problem would be resolved. From entering to exit my visit was superb! More

by jermaleyounger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Jul 17, 2023 -

Zeigler Nissan of Gurnee responded

Thank you so much for the great review. We are so happy that we have earned your trust. We look forward to your next visit with us.

July 15, 2023

Great services. Friendly staff and knowledgeable. Services on my car was explained and finished on time. More

by BPETTY916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Zeigler Nissan of Gurnee responded

Thank you for the great review. We cant wait to see you at the dealership again soon.

July 15, 2023

Service was good and I was in and out in less than an hour. George More

by GEORGELINDBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales
Jul 17, 2023 -

Zeigler Nissan of Gurnee responded

Thank you George for the great review. We are glad that we could provide you with great service and also be mindful of your time and do the service quickly. We look forward to seeing you at your next service visit.

July 14, 2023

All that helped in the service center were nice and helpful. Tim in the service center always provides great customer service and is always professional. Danny was also great and helpful. I was ha More

by TRINALJ40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Jul 17, 2023 -

Zeigler Nissan of Gurnee responded

Thank you for the great review We try to provide as many helpful services to our customers that we can. We cant wait to see you at your next service visit.

July 13, 2023

Staff is always pleasant to deal with. They are always welcoming when you walk into the service department. More

by KKLASZKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny
Jul 14, 2023 -

Zeigler Nissan of Gurnee responded

Thank you for the great review. We look forward to seeing you again at your next service visit.

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