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Zeigler Nissan Of Gurnee - Service Center

Lindenhurst, IL

4.6
447 Reviews

447 Reviews of Zeigler Nissan Of Gurnee - Service Center

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August 08, 2023

Ms. Victoria was exceptional during my last visit for routine maintenance; she went above and beyond! My car was taken care of and is like brand new once again! More

by KSAJR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
Aug 24, 2023 -

Zeigler Nissan of Gurnee responded

Thank you for the great review for Victoria. We are so pleased she went above and beyond for you. We look forward to your next visit with us.

August 06, 2023

Was very disappointed this time I came for service I was told my car was washed and it wasn’t the wipers fluid was not filled until I asked for it to be done the air filter was changed almost on my way out More

by 58ANAIDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t have one
Aug 15, 2023 -

Zeigler Nissan of Gurnee responded

I am very sorry to hear we did not meet your expectations. My service Manager Luis would like to speak with you more regarding this issue. Can you please call him at (224)302-4599 .

August 06, 2023

Always helpful, prompt and pleasant service in the service department. Caring and listens to your needs. More

by SAMSTASI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
Aug 25, 2023 -

Zeigler Nissan of Gurnee responded

Thank you for the 5 star review. We work really hard to give our customers a great experience. We look forward to your next visit.

August 05, 2023

My service advisor Jeff did a great job! He kept me informed of the progress and is very knowledgeable. More

by LANDMAN5822
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff service
Aug 25, 2023 -

Zeigler Nissan of Gurnee responded

Thank you for the great review for Jeff. We feel he is very knowledgeable as well . We look forward to your next visit.

August 02, 2023

I spent 97 bucks and still making a noise I really need my refund back since I didn’t get this fix still hearing this ugh. More

by CHRISTOPHER.MONTANEZ26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy James, Miguel Sandoval
Aug 02, 2023 -

Zeigler Nissan of Gurnee responded

Hi Christopher, I spoke to my Service Manager Luis and he will be reaching out to you.

Aug 02, 2023 -

CHRISTOPHER.MONTANEZ26 responded

I just spoke with him will Be bringing it in next week. But I’m short of 97 bucks when I paid that and still a noise. I should get the refund back

August 01, 2023

Lack of communication, upselling and sketchy pricing - and that's just in service. If we weren't under warranty, we wouldn't be coming here More

by ADATR123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of the above departments.
August 01, 2023

Great Customer Service, they always clean the car when finished with work. They are also a friendly staff. More

by Greedy1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Myra
August 01, 2023

It was really appreciated to the dealership for changing the cabin air filter for free after all the bad air quality we had. Thanks. More

by ITIGER2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department counter people
July 29, 2023

Had just an oil change using a coupon. Final price was as expected and their front desk personnel didn’t try TOO hard to sell me extra service. I’ve had hard sell from other dealerships More

by JMOON46
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Man and woman at the front service desk did a good job
July 28, 2023

I travel 45 minutes to keep this dealership. I can trust their advice and judgment and they are prompt and professional. More

by gma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Hibbing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim in service
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