Zeigler Nissan Of Gurnee - Service Center

The employee that took care off me was very friendly and was very accurate was great was very accurate was great More

Everyone in the Service Dept was great! I had a good experience at this location. I had a good experience at this location. More

I dropped off my car on a Monday, when it was scheduled. I was told I should have it back that day or Tuesday at the latest depending on approval for warranty work. I finally got it back Thursday. Unfortuna I was told I should have it back that day or Tuesday at the latest depending on approval for warranty work. I finally got it back Thursday. Unfortunately I was suppose to leave for vacation Thursday morning......I had to call for updates Wednesday and Thursday. My adjuster even left early and couldn't talk to him. This is when I found which I believed I was lied to. Apparently the seals where bad on the part needed for the A/C and the mechanic had to pull the entire unit out to put in the new seals that was ordered. Then the next day the same seals were bad and had to be reordered, but it only took this mechanic an hour or so to replace them. Of course everyone was nice, the long time to get my car back and to believed I was lied to, left me feeling like I'm not sure if I want to come back. I would warn others everyone is nice but the service is slow. More

The service department is great. Very attentive and made me feel very welcomed. Danny was very professional and helpful. Very attentive and made me feel very welcomed. Danny was very professional and helpful. More

I had the worst experience with this dealership I was sold a used car didn't last a year without having major issues. Never buy used from them. sold a used car didn't last a year without having major issues. Never buy used from them. More

Friendly service center employees. Service on my car is a little slow but otherwise good experience this visit! Service on my car is a little slow but otherwise good experience this visit! More

Good customer service I would be backed Good attitude people very helpful understanding Concern about your vehicle. people very helpful understanding Concern about your vehicle. More

Excellent customer service and I'm always in and out within a reasonable amount of time. within a reasonable amount of time. More

I had a Good Experience working with Danny. Also received very supportive feedback for an issue of concern by Luis, the manager. Also received very supportive feedback for an issue of concern by Luis, the manager. More

Good, fast and friendly service. Always a good experience. Highly recommended. Great staff. Immediate service. Always a good experience. Highly recommended. Great staff. Immediate service. More