Zeigler Nissan Of Gurnee - Service Center

Still waiting for recall on headlights 2015 Altima. Always on order will call. Car is dangerous Always on order will call. Car is dangerous More

It was easy to schedule and a quick service. Loved the updated communication throughout the service. Loved the updated communication throughout the service. More

I get an excellent service all the times that I have taken my Nissan for repair or maintenance! taken my Nissan for repair or maintenance! More

Overall, my experience was slightly disappointing for what I expect at a dealership. Everyone was friendly enough, however, I was left wanting more from my experience. I was only going in for an oil chan what I expect at a dealership. Everyone was friendly enough, however, I was left wanting more from my experience. I was only going in for an oil change. My first one, on my brand new car. I had asked for a car wash and the person said that wouldn’t be a problem and gave me a time frame of about 45-50 minutes and asked if that would be ok. I said that would be fine and asked where I could wait. At the 60 minute mark I wondered what was taking longer than expected and thought maybe it was the car wash. No one had come out to say anything so I just hoped nothing was wrong with my car. It was almost 75 minutes before I was told my car was finished with no updates in between or an apology for the delay. When I saw my car, it looked like maybe it had been rinsed off but there was obvious bird poop still stuck in my rear window and side passenger window. I shrugged and got in my car and left. As soon as I started driving the alert that my windshield wiper fluid was low popped up. Admittedly, I should have also reported that at check in, but I have never had to ask for that in the past and assumed during inspection that it would be topped off. I have taken my cars to other mechanics and even an occasional jiffy lube type establishment and had better overall service. I’m sure the oil change was completed well, and am not too concerned about that. As I said, the overall experience was less than what I would expect at a dealership. More

Danny was kind and helpful during each interaction. He made the whole experience easy. My 2013 car is driving like new thanks to the mechanics. He made the whole experience easy. My 2013 car is driving like new thanks to the mechanics. More

Thank you for help us check are car and be so nice we xxx thank you thank you More

Great service department! I never had an issue. Always so helpful hey, whatever it takes attitude to get the job done right the first time I never had an issue. Always so helpful hey, whatever it takes attitude to get the job done right the first time More

Quick no hassle service. Clean warm waiting area with WiFi. And a staff that let me know what was happening all along the time I was there. Not to mention that the car was re Clean warm waiting area with WiFi. And a staff that let me know what was happening all along the time I was there. Not to mention that the car was returned washed and the tires were inflated to cold weather levels. More

Every time I receive service at this dealership, I am greeted with a friendly smile and professional attitude. I am kept informed of what is being done and given updates while I wait. Although there is greeted with a friendly smile and professional attitude. I am kept informed of what is being done and given updates while I wait. Although there is a Nissan dealer close to home, I choose this dealership for service due to the excellent service. More

Friendly, clean, answers all your questions. they are able to do everything you need for your car they are able to do everything you need for your car More