Zeigler Nissan Of Gurnee - Service Center

The service was not good. I sat by the bay doors for about 10 minutes before they even open the door to let me in for service. No one greeted me. They were rude and disrespect I sat by the bay doors for about 10 minutes before they even open the door to let me in for service. No one greeted me. They were rude and disrespectful. More

Always excellent service in parts and service departments. Courteous and knowledgeable staff always taking great care of us. departments. Courteous and knowledgeable staff always taking great care of us. More

This dealership takes advantage of its customers. This dealership lied to me about my rear break pads saying it had “0mm” pad left. Which I didn’t fully understand because there was no sound coming f This dealership lied to me about my rear break pads saying it had “0mm” pad left. Which I didn’t fully understand because there was no sound coming from it. I also know dealerships charge 4 times the amount. I said no, then I had my dad look at it. We found that there was a lot of pad left. I’m a young woman and this dealership was trying to take advantage of me. I went to the dealership April 12th. More

I love getting my cars serviced at Zeigler of Gurnee! The service is wonderful and prompt. The service is wonderful and prompt. More

Jose is always very polite and professional. Taking his time to explain the process and details of services being provided. Taking his time to explain the process and details of services being provided. More

Great service as always! Swift and painless and was informed of all necessary information on my car. Swift and painless and was informed of all necessary information on my car. More

My experience with your Service dept. Recently was Top-notch, and my assigned Service representative Victoria was terrific as well. Recently was Top-notch, and my assigned Service representative Victoria was terrific as well. More

My experience with Victoria in your Service Department is always outstanding. My family and I are well taken care of to ensure our vehicles are safe at a reasonable cost. always outstanding. My family and I are well taken care of to ensure our vehicles are safe at a reasonable cost. More

Danny Talavera is always polite and welcoming. He listens to the reason for my visit and lets me know where the coffee and waiting area is. I usually have plenty of questions and Danny takes the t He listens to the reason for my visit and lets me know where the coffee and waiting area is. I usually have plenty of questions and Danny takes the time to answer them all. At my last visit, besides the oil and filter change and tire rotation, Danny recommended a couple additional filter changes and a brake fluid change. I did as he recommended. I told him I was taking a long driving trip in the near future and he made me feel reassured this maintenance work would make me feel more comfortable. It's always a pleasure to see Danny when I come in for service. I give him the highest marks. Thanks you! More

Dealership is clean and orderly. Service advisors are generally helpful and attentive. There are times when you walk in the service advisors don’t acknowledge you right away and it’s Service advisors are generally helpful and attentive. There are times when you walk in the service advisors don’t acknowledge you right away and it’s kind of awkward More