Zeigler Nissan of Gurnee

The service was done promptly and they have great communication. I felt valued and appreciated and no pressure to get extra work done immediately. communication. I felt valued and appreciated and no pressure to get extra work done immediately. More

Everything was great. They were timely and professional. I felt comfortable leaving with believing what my car needed and did not need. I will go back They were timely and professional. I felt comfortable leaving with believing what my car needed and did not need. I will go back More

I was very pleased with the service, how quickly it was preformed and the cost of the repairs. The whole experience was easy and straightforward. I will probably use them in the future. preformed and the cost of the repairs. The whole experience was easy and straightforward. I will probably use them in the future. More

Victoria totally unfamiliar with service available, they need to understand customer needs and convenience to customers not their own. Victoria wasted one of my day for a phone member she could provided sam need to understand customer needs and convenience to customers not their own. Victoria wasted one of my day for a phone member she could provided same day, she did not care for customer. More

Tim in the Service Department has always been extremely helpful. His explanation of anticipated costs and repair time was important and done well. helpful. His explanation of anticipated costs and repair time was important and done well. More

Tim was knowledgeable and helpful. Got the car back quickly and I was impressed. Only disappointed that it wasn't washed as the paper work said it would have been. The gentleman that t Got the car back quickly and I was impressed. Only disappointed that it wasn't washed as the paper work said it would have been. The gentleman that took me to and from the dealership was respectful and professional. More

Recommended unnecessary services items that were done less than a year ago at the same dealership and the mileage was under 10,000 such as transmission fluid, brake fluid, air cabin filter, etc totaling less than a year ago at the same dealership and the mileage was under 10,000 such as transmission fluid, brake fluid, air cabin filter, etc totaling almost $1000 dollars. More

Service is professional and timely. Issue and resolution discussed completely. Excellent communication of service from staff. Issue and resolution discussed completely. Excellent communication of service from staff. More

Tim in Service always takes care of us. He is knowledgeable and friendly. We are very happy with Ziegler. He is knowledgeable and friendly. We are very happy with Ziegler. More

I have been a Nissan customer for more years than I can remember. Recently I worked with Ken Hibbing and he was great. I felt he took into consideration my wants and needs and was open and honest about how remember. Recently I worked with Ken Hibbing and he was great. I felt he took into consideration my wants and needs and was open and honest about how best he could serve me. On the day of buyback and purchase he juggled two customers and for me kept me happy. I will be moving to Wonder Lake but will continue to come back to Zeigler for service and purchase when I'm ready. More