Back

Zeigler Kia of Holland - Service Center

Holland, MI

not yet
rated
9 Reviews

9 Reviews of Zeigler Kia of Holland - Service Center

Sort by
July 02, 2024

6-27-2024: I went in with our 2018 Kia Soul, for the ignition lock security upgrade. For this particular visit; our experience was 5 star. John Czarniak, the Service Advisor, "rolled out the red carpe More

by discerning customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Czarniak - Service Advisor
Jul 03, 2024 -

Zeigler Kia of Holland responded

Hi! Thank you for taking the time to let us know how we did. Customer service is what we value most. Looks like a 5-star rating on "Service Price Transparencey", "Workmanship", "Service Time", Service Communication" but overall a 4-star. If there is anything we missed please let us know so we can earn your 5-star review the next time you are here. Have an awesome day! Best Regards, Jan Houting, CEO of Customer Relations, janhouting@zeigler.com

July 30, 2023

On July 11th, I brought in my Kia Soul for an oil change. Two weeks later my oil leaked out on the highway. The tech did not thoroughly tighten the oil filter. It cost me over $250 for a tow and another oil More

by mrslob
Workmanship
Recommend Dealer
No
Employees Worked With
Do not remember
November 08, 2022

I had the best experience ever with Elhart Kia. The staff by far have the best customer service! My car broke down and was towed there and from stepping into their facility I had nothing but grea More

by Ssmith5933
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John and Jeff
Nov 09, 2022 -

Zeigler Kia of Holland responded

Hi! Thank you so much for this excellent review! We truly value our customers, and strive for quality customer service in all that we do. We are happy that you were able to experience this throughout your visit at our dealership. We appreciate your kind words about our staff, and we will be sure to share your review with them. We thank you again for visiting our dealership and for this great review! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

May 03, 2021

Very friendly, helpful and professional.JeffVanNatter Very friendly, helpful and professional. JeffVanNatter helped me and he was pleasant, professional and extremely well dressed. Thank you, I will kee More

by helencurtisfoster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Van Natter
May 05, 2021 -

Zeigler Kia of Holland responded

HI Helen, Thanks for highlighting Jeff as very friendly, helpful and professional, who helped make this such a great experience! We appreciate the opportunity to earn your business. If you have any further questions, please give us a call. We're always happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

April 29, 2021

I was very impressed on how easy buying this lovely car was...thanks to Ben!👍 I came in for a service on my Serento and Tyler lead me to Ben and bought a lovely Seltros More

by J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler McKellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Comai
Apr 30, 2021 -

Zeigler Kia of Holland responded

Hi J, thank you for taking the time to give us your feedback. It is wonderful to hear that Tyler and Ben were able to provide you with great customer experience! We really appreciate the opportunity to earn your business and I'll be certain to share your compliments with them. Please keep us updated if there's anything else we can do for you! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

February 17, 2021

Elhart Kia is a great place to both purchase a vehicle from and get your car serviced. The staff is extremely friendly and responsive. I have found communication to be very professional and prompt. Eac More

by jasonsnyder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler McKellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Van Natter
Feb 18, 2021 -

Zeigler Kia of Holland responded

What a wonderful review! Thank you, Jason for giving us the opportunity to earn your repeat business and for filling out two reviews!! Our customer service is what we value most and it's wonderful to know that Tyler and Jeff have provided you with the best service possible. They are valuable members of our team. We look forward to seeing you again next time at your next service appointment! Until then, if there is anything that we can do for you let us know. See you soon and have an awesome day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

October 02, 2020

Excellent service! Very friendly, responsive, timely, and caring. Made sure that I was well taken care of and provided shuttle service for my issue. Checked warranty. More

by randyu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler McKellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany
Oct 05, 2020 -

Zeigler Kia of Holland responded

What a wonderful review! We value our customers and strive to make sure that you all leave completely satisfied! We look forward to seeing you again next time at your next service appointment! Until then, if there is anything that we can do for you let us know. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

March 09, 2020

Excellent Car Rental Experience Just took delivery of a new Telluride and two days later hit a deer. Brittany came through with a great rental car at a great price, While our car wa More

by burkejb1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Midolo, Marcel Rivera
Mar 10, 2020 -

Zeigler Kia of Holland responded

Thank you for the top marks, and for taking the time to leave this review. I’m glad Brittany was able to take care of you. She is a valuable member of our team. We're glad you're okay after the accident. Please don’t hesitate to let us know if there is anything else you need. It would be our pleasure to be of service. Best regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

December 30, 2019

KIA/2020 SX T GDI Sportage, Holland, MI Our sales person Jim H, was very courteous, friendly and professional. He took time to answer our questions and concerns on our new vehicle. I would More

by lina_5732
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Rivera,Jim Harmon
Dec 31, 2019 -

Zeigler Kia of Holland responded

Hi, thank you for the high star rating! We're glad to hear Jim was courteous, friendly, professional and delivered such a great experience. He is a valuable member of our team. If there's anything further we can do for you, we are happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com