Zeigler Hyundai of Racine - Service Center
Mount Pleasant, WI
290 Reviews of Zeigler Hyundai of Racine - Service Center
Rear brake repair My rear brakes seized up and made a loud squealing noise. I dropped the car off after hours without an appointment. The service department looked at i My rear brakes seized up and made a loud squealing noise. I dropped the car off after hours without an appointment. The service department looked at it the next day, and had to order parts. The car was done the next working day. I had to bring the car back to get the breaks lines bled. The car was done the next day with a wash and vacuum. More
Three different visits. I had taken my 2015 Sonato to this dealership back in December for a SLIGHT tire issue. The dealership had the car in the shop for roughly 3 weeks to I had taken my 2015 Sonato to this dealership back in December for a SLIGHT tire issue. The dealership had the car in the shop for roughly 3 weeks to 3 1/2 weeks. When I got the car back, there was a problem with the manual steering due to someone incorrectly fixing the car. When it was returned to me again it was discovered while my daughter was driving on the HIGHWAY that yet again someone incorrectly fixed the car and caused half the brakes to stop working. The brakes were so shot that someone had to come pick the car up because it was unsafe to drive. I was then directly lied to by the dealership as to why the brakes were the way they were. During these visits, I was asked to pay for multiple services (ex: tire alignment for $90) even though the attempted to charge me due to the mistakes of this dealership. These issues could have been looked over had they not conpletely messed up the brakes, could have caused an incredible amount of damage (ex: a DEATH) and then lied about it. I am not sure who did the actual so I am not able to select which employees. However, they need different jobs. More
Great service Racine Hyundai is an excellent shop to take your vehicle for service. Great people, and there is always someone to greet you at the door Racine Hyundai is an excellent shop to take your vehicle for service. Great people, and there is always someone to greet you at the door More
Oil change and tire rotation Everyone here was happy and super nice. I feel my service needs were done properly, in a timely manner and would definitely recommend this location. T Everyone here was happy and super nice. I feel my service needs were done properly, in a timely manner and would definitely recommend this location. Thank you 👍 More
Great people and great service I only have one issue with getting my car serviced here. While waiting I look at the new cars and want to trade. Test drove one this trip. Wish I had I only have one issue with getting my car serviced here. While waiting I look at the new cars and want to trade. Test drove one this trip. Wish I had the extra cash 💰. 😃 More
Service Today, I had my car in the shop for a campaign to be done. When I showed up for the work to be done. They told me it was going to take one hour. So I Today, I had my car in the shop for a campaign to be done. When I showed up for the work to be done. They told me it was going to take one hour. So I went to the waiting room and had a cup of coffee. Before I could finish my second cup they had my car ready for me. They even washed it. It only took them 30 minutes to do everything. I would come here again for all my work. More
Love my new car, the service department only so, so! Brought my 2016 Tuson for 1 year service interval. I was given a copy of their multipoint service work sheet that showed all 4 tires were inspected a Brought my 2016 Tuson for 1 year service interval. I was given a copy of their multipoint service work sheet that showed all 4 tires were inspected and the tires were all at the right pressure. Less than a week later I kept getting low tire pressure warnings.. The front tires were both 29#s the back 28 & 27. When I brought back the technision said the proper pressure was 35#s warm and 37#s cold. Also for a oil change I was told if I wanted to wait he would nhave it done well before an hour was up. After an hour he came in the waiting room to say it was almost ready but he only had the paper work to do It took another 45 minutes. How much paperwork can a $29.99 oil change take? More
Routine Maintenance Came in for routine maintenance. My 2013 Santa Fe was due for an oil change and I had them look at my passenger side wiper blade that was streaking b Came in for routine maintenance. My 2013 Santa Fe was due for an oil change and I had them look at my passenger side wiper blade that was streaking badly. (Note: I bring my wife's 2007 Santa Fe here also) Very professional and well informed service staff. I have been here many times for service and have had an excellent experience. I really like Racine Hyundai because I trust their service and their staff. I live in Milwaukee, but travel to Racine for service. When the time comes, I will consider this dealership for a new car purchase as well. I highly recommend this dealer to my daughter who purchased a new vehicle. Overall extremely happy! :) More
Stands by their products . . . About 3 weeks ago, we purchased a used 2005 Chevy Malibu from this Hyundai Dealership. A couple of days later we noticed a large steel coil on the gr About 3 weeks ago, we purchased a used 2005 Chevy Malibu from this Hyundai Dealership. A couple of days later we noticed a large steel coil on the ground outside the car. We were leaving for vacation so we didn't have time to deal with it. When we returned, I took it to our local mechanic - he said the suspension coil was broken, as well as some rods in the front (?). The total was $980. We decided to go back to the dealer since it was a significant repair. To our delight, the General Manager said they would take care of the problem. They scheduled a repair time and repaired our car free of charge! We are so very grateful for an honest and trustworthy dealership that stands behind their used car sales. We would not have been able to afford those repairs. We will definitely be returning to Hyundai Racine for our next auto purchase. :) More
Unprofessional unfriendly and work took forever to complete- an oil change and tire rotation really takes 90 minutes to complete?! This was such an unpleasant experience I'm seriously considering se complete- an oil change and tire rotation really takes 90 minutes to complete?! This was such an unpleasant experience I'm seriously considering selling my Hyundai and NEVER going back all because of these two caddy little girls that work in the service department-- stay away from Gentile Hyundai in Racine!!! More