Zeigler Hyundai of Racine - Service Center

Mixed views this time. We were forgotten in the extra purchase add-on process after buying our new car. I had to call four times to actually get someone to help. The remot We were forgotten in the extra purchase add-on process after buying our new car. I had to call four times to actually get someone to help. The remote start works but I'm limited with access to my vehicle which seems odd. I cant get into my hatchback when remote start is activated. I have to turn it off. They tell me it's my new normal. I'm told by others it's because a cheaper version was installed. I wish I could have chosen to pay more for a unit that isn't inconvenient. Kinda stuck with it. Argh! More

My experience was swift and fantastic Everyone at the dealership was nice. My serviceman explained everything that was done to my car and all future service I would need he also gave me a Everyone at the dealership was nice. My serviceman explained everything that was done to my car and all future service I would need he also gave me a service chart. I also got to see the new automobiles and SUVs Hyundai had to offer. The entire staff was friendly and made me feel welcome and comfortable. All I can say is great service period. More

Great place I don’t usually write reviews, but the service, people, and professionalism goes far above anything I’ve seen. I’ve had my fair share of dealings with I don’t usually write reviews, but the service, people, and professionalism goes far above anything I’ve seen. I’ve had my fair share of dealings with awful dealerships, so it is refreshing to be able to go to a dealership that I can trust for service. More

Great Service! Jay is the best. Even though I had to come back a couple of times, my issues are Finally Resolved! Jay was understanding, patient and responsive. Jay is the best. Even though I had to come back a couple of times, my issues are Finally Resolved! Jay was understanding, patient and responsive. More

No heat What used car three days later had no heat blowing out. Took car in they checked it said it was the thermostat it was.not. They gave me a loaner car What used car three days later had no heat blowing out. Took car in they checked it said it was the thermostat it was.not. They gave me a loaner car and will call me when they find out what's wrong. They said all things would be covered under the warranty to get it working again. Waiting for phone call to say that it is done. More

Great service! Dustin Egghead did a great job directing me to the service department. Once there, Nick got me set up with a last minute oil change before the holiday Dustin Egghead did a great job directing me to the service department. Once there, Nick got me set up with a last minute oil change before the holidays. I’ll be back soon for another last second Lil change. More

Update notifications and service It’s great Hyundai sends service notifications and info on recalls to keep up to date on maintenance for your vehicle. Appreciate the prompt available It’s great Hyundai sends service notifications and info on recalls to keep up to date on maintenance for your vehicle. Appreciate the prompt available appointments and efficient service. More

Front and rear brakes When i arrived the staff explained what would be done. They called me when the work was done and gave me a report and the charges. Shuttle service ar When i arrived the staff explained what would be done. They called me when the work was done and gave me a report and the charges. Shuttle service arrived on time to pick me up. The overll experience was really good! More

Poor attention to requests Did not complete services requested that caused me to be pulled over by the police department. The initial transfer of my plates were put on backward Did not complete services requested that caused me to be pulled over by the police department. The initial transfer of my plates were put on backwards and the screw was stripped so that I couldn't correct it myself. I asked for this to be fixed and left in good faith that they performed the request. Only after I was pulled over, did I discover they did not. More

Awesome service Nick was amazing, he knew my vehicle and exactly what needed to be done to it. EVEN THOUGH it’s not a Hyundai. Mercedes are hard to work on so I’m tha Nick was amazing, he knew my vehicle and exactly what needed to be done to it. EVEN THOUGH it’s not a Hyundai. Mercedes are hard to work on so I’m thankful the service center was confident to get the job done and delivered great results. Thank you! More