Zeigler Hyundai of Racine - Service Center

The salesman was friendly. The dealership was clean. When it came time to discuss price, no promotion or discount was offered to me even though it was noted on other similar ve The dealership was clean. When it came time to discuss price, no promotion or discount was offered to me even though it was noted on other similar vehicles on the lot. The finance guy was arrogant and lacked knowledge. He charged me two separate freight fees. When I pointed it out and explained it he kept telling me they put the freight fee on the customer. I said I'll pay one of them but not double. I also asked why I didn't get any of the current discounts that are noted on other Sanata Fe's and why my payment is 30 days out when the promo says first payment is 90 days from purchase. He made no effort to keep my business or seek answers. Instead he said he already explained the numbers to me and I dont seem to understand, what do I want him to do. I slid the vehicle key back to him, asked him to cancel the whole contract, said I'm very upset and feeling taken advantage of, that I don't need this vehicle or stress, and to refund my down-payment because I'm ready to leave. He said okay and left the office. The sales manager came in. I explained everything to him. He acknowledged the double freight should not have happened. The finance guy then said, oh I thought it was a used vehicle. Overall, trust was broken and a very overwhelming experience. I left internally shaking because of how upsetting this experience was. More

Great customer service and great people who know how to treat their customers. . Better service than my previous experience of honda dealerships and services. treat their customers. . Better service than my previous experience of honda dealerships and services. More

Great experience getting services done at hyundai dealership and people are great to deal with dealership and people are great to deal with More

It is clean and well maintained. The sales/service people are very helpful and friendly. The sales/service people are very helpful and friendly. More

In an out without a problem and satisfied with service and promptness Thank you zeigler and promptness Thank you zeigler More

He was very informative about what my car needed. I really left their understanding what is going on. I really left their understanding what is going on. More

Good job cost could have been lower but you got to do what you got to do what you got to do More