Zeigler Hyundai of Racine

Worst experience ever I had an appt to see a car I saw online. When I got there they passed me off to someone else who took my basic information, The car was still buried i I had an appt to see a car I saw online. When I got there they passed me off to someone else who took my basic information, The car was still buried in the row of cars, no attempt to have it warmed up or near the door like other dealers do. Once we started talking price and I made an offer, Adrian came over and laughed at my offer, never came back with a counter offer and asked what do I know about the value of a car. With the condition of the car, I told him I felt that was all it was worth but he kept saying that market value was higher than I offered. I was ok with them not accepting my offer, there are other dealers out there, but they didn't have to imply I know nothing about cars and resort to insulting me. More

Elantra I visited unsure about the process, my first car buying experience. The salesman I worked with, Bret, was outstanding at making sure he knew exactly w I visited unsure about the process, my first car buying experience. The salesman I worked with, Bret, was outstanding at making sure he knew exactly what I was looking for in a car, he was knowledgeable about the products, and very easy to work with. The sales managaer, Scott, and the GM, Adrian were both respectful and informative. I have less than perfect credit, so they not only make me feel welcome, but fought the banks to get me approved! I couldn't thank these guys enough. Joe in finance was an expert in his field and made sure I was comfortable. This whole process was excellent from top to bottom, and not pushy at all. I highly recommend these guys. More

Satisfied Customer The dealer and the whole department his name is Billy 100% satisfied with my deal with this Hyandia elantra They treated me with respect and help me The dealer and the whole department his name is Billy 100% satisfied with my deal with this Hyandia elantra They treated me with respect and help me alot.Compare to the last time when I bought 2012 sonata. Much better this time More

2018 Hyundai Great...... Had a wonderful time and Big Joe was great too. I've never had a brand new car with zero miles. It's great. I am enjoying the new car. Gas Great...... Had a wonderful time and Big Joe was great too. I've never had a brand new car with zero miles. It's great. I am enjoying the new car. Gas mileage is awesome. More

Happy with suv Love the Tucson. I think the pricing should be a more straightforward,it seems very confusing at and not add dealer add-ons at the end. It seems like Love the Tucson. I think the pricing should be a more straightforward,it seems very confusing at and not add dealer add-ons at the end. It seems like your being ripped off. More

Great service. I had been to Hyundai dealer in Gurnee and not one person spoke to me and walked the sales floor for approximately 10 minutes while 2 people service. I had been to Hyundai dealer in Gurnee and not one person spoke to me and walked the sales floor for approximately 10 minutes while 2 people were on their cell phones texting. I walked the lot for 15 minutes still no greeting or offer of help. More

Buyer beware Several months ago my daughter and I went to Racine Hyundai to look at a used Hyundai Accent. Turned out it didn't have cruise control so my daughter Several months ago my daughter and I went to Racine Hyundai to look at a used Hyundai Accent. Turned out it didn't have cruise control so my daughter wasn't interested. But then Adrian(the GM)got involved and told us he could have it installed and that sealed the deal. About a month later my daughter was on the highway and the cruise control wouldn't disengage. In other words, she had a runaway car that wouldn't stop. After about 10/15 minutes of weaving in and out of traffic(at 75 mph with no brakes)the cruise suddenly reengaged. Thankfully everything turned out okay but still a very horrifying experience. I instructed her to never turn on the cruise again and we had it removed asap. Now I would have thought that Racine Hyundai would have been apologetic and sympathetic and gone out of their way to appease us. None of the above. The Service Mgr. was downright rude and the GM(Adrian)couldn't have been more arrogant and elusive. It took them 2+ months to get around to finally refunding us. Customer Service? In our case...zilch. Pathetic dealership! More

Racine Hyundai new car purchase I had an okay dealing with Racine Hyundai. It was “okay,” when I first walked in, a salesperson started to help me and then sent me to someone else, s I had an okay dealing with Racine Hyundai. It was “okay,” when I first walked in, a salesperson started to help me and then sent me to someone else, saying his later appt. showed up early. I went in one day and ended up leaving. I called back with questions and they were never answered...I was never contacted. I went back on a Wednesday to get my questions answered. In the end I ended up purchasing a new car, and appreciate the help I received with the financing. However, no-one showed me the features of the car. In fact, when I went back to drop off the last of the paperwork, the salesperson had his bag on the table and his coat on. It was quite obvious to me he was ready to leave, and didn’t want to spend more time with me. He said, “enjoy your new car,” and left. The salespeople there are not “bad,” but they need to learn to treat their customers with a little more respect. I spent $23,000 and I felt like I was in there buying groceries. This also happened the first time I bought a car at Racine Hyundai. Again, they’re not bad, just not great. More

No Pressure I cannot say enough about My Sales Person who was just adorable and as I am in sales myself, Emily Sadowsky was the “ best “since above all she was No I cannot say enough about My Sales Person who was just adorable and as I am in sales myself, Emily Sadowsky was the “ best “since above all she was Not Pushy.” I went in initially and did not purchase the Elantra I own now. As other dealerships tried to get my business through negotiations I kept thinking how patient and calm Emily was. So after meeting my financial goals and going above and beyond -thank you Scott, I choose Racine Hyundai. Everyone made me feel like I was a family member and even when I asked questions again and again did not display aggravation rather diligence in making sure I understood all-thank you Joe. Having said the above Emily called me to make sure I was assimilating the knowledge of my car in my brain. So when I told her I have a few more challenges with the GPS she invited me to come in and review. Emily you are a “buyers dream” and I am sure many car buyers will definitely purchase a car from you. Thank You! Carol Byrne More

great dealership very saticefied with dealership had a great time with salesman very professional and courteous and pleasant to deal with a very pleasant staff and tau very saticefied with dealership had a great time with salesman very professional and courteous and pleasant to deal with a very pleasant staff and taught me all the options on vehicle More