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Zeigler Hyundai of Holland - Service Center

Holland, MI

4.5
248 Reviews

248 Reviews of Zeigler Hyundai of Holland - Service Center

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June 22, 2021

I Always appreciate the exceptional service I get from Rod! More

by TINAMROSE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becca Bammann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Zeigler Hyundai of Holland responded

We would like to extend our gratitude to you for taking the time to give us your feedback. It is wonderful to hear that Rod has continued to provide you with great experience! We really appreciate this feedback and I'll be certain to share your compliments. Please keep us updated if there's anything else we can do for you! Best Regards, Ben Elhart, CEO of Customer Relations, ben@elhart.com

June 02, 2021

After buying my car brand new from this dealership and servicing it faithfully for 11 years with you, I guess I'm done. You were unable to help me find the part other than a $400 "no-guarantee it works an More

by CHamilton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rod McKenzie
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Zeigler Hyundai of Holland responded

First, we want to say thank you for for being such a loyal customer over the last 11 years! We are very sorry for your experience and we appreciate you sharing your review with us. Thank you for taking time to discuss the situation with our service manager and allowing him to see what happened from your perspective. We will work with our staff on creating a better experience for this type of situation. We appreciate you as a customer and the work you’ve done with us. Again sincere apologies that the issue wasn’t able to be resolved for you on your repairs. Please keep us updated if there's anything we can do for you for us to continue to earn your business! Best Regards, Ben Elhart, CEO of Customer Relations, ben@elhart.com

May 31, 2021

Once again Elhart Service did a superb job in getting my car serviced in a very efficient manner. The car was ready to go sooner than I expected. More

by RPOLH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Zeigler Hyundai of Holland responded

We are thrilled that you enjoyed our services! Thank you for taking the time to share your comments and for letting others know as well. We so appreciate it! Best Regards, Ben Elhart, CEO of Customer Relations, ben@elhart.com

May 26, 2021

Maybe I should wash and vacumed cars for u when I retire. Service was fine. Keeps going up in price but no was. I could do that for cash in a few years More

by RBREM3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod McKenzie
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Zeigler Hyundai of Holland responded

Hello, we strive for 100% satisfaction. Though, we are glad to hear your service went well, we are sorry to hear that your vehicle was not cleaned to the proper standard when delivered to you. We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Best Regards, Ben Elhart, CEO of Customer Relations, ben@elhart.com

May 14, 2021

Pleasant and helpful service manager, Rod who got my car serviced in record time even though I was early and expected to wait. I will certainly continue my service with Elhart. Thank you. More

by CONBMULI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Zeigler Hyundai of Holland responded

HI! It is great to hear everything was done quickly and to your satisfaction! We appreciate the opportunity to earn your business. I will be sure to share your compliments with Rod. He works hard to make sure his customers leave 100% completely satisfied. Thank you, and have a fantastic day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

April 15, 2021

In and out quickly. Transaction was correct. Service writer was efficient and a good communicator. One suggestion would be to improve the customer environment / waiting area. It does not match up to a More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Swart
Apr 19, 2021 -

Zeigler Hyundai of Holland responded

HI Bill, Thank you for the high-star rating and feed back. We appreciate the opportunity to earn your business. We are in contact with Hyundai and Genesis currently on their facility/image programs and will be making updates to our facility accordingly. Hopefully we'll have a new updated lounge in a few months. Once again, thank you. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

April 12, 2021

Elhart service is very good friendly staff and we bring are cars to elhart every time we can usually get a appointment in good time More

by whyskers74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Landall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Zeigler Hyundai of Holland responded

HI! Thanks for highlighting our friendly staff who helped make this such a great experience! We appreciate the opportunity to earn your repeat business. Our customer service is what we value most, thank you for your loyalty and taking the time to give us this 5-star review. If you have any further questions, please give us a call. We're always happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com.

April 01, 2021

Our scheduled appointment was on time and our service rep warmly welcomed us when we brought the car in. He reviewed the planned service and then called us when the car was finished. Having the car washed More

by hpdeede
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Zeigler Hyundai of Holland responded

Hi, we would like to thank you for taking the time to give us your feedback. It is wonderful to hear that Rod was able to provide you with great experience! We really appreciate this feedback and I'll be certain to share your compliments. Please keep us updated if there's anything else we can do for you! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

March 30, 2021

I am very pleased with having my two Hyunday autos serviced at Elhart Auto Campus. Every service has been very prompt and complete. I will continue having my vehicles serviced at Elhart. More

by hschram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Landall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2021 -

Zeigler Hyundai of Holland responded

HI! We are very happy to hear that we have earned your business! Thank you for taking the time to write such a great review on our service team. Our customer service is what we value the most, and we are happy to hear that you were 100% completely satisfied. We appreciate the opportunity to earn your repeat business. Happy Driving! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

March 24, 2021

Ben and the crew were great to work with. They were friendly, upfront, and accommodating. I look forward to working with them again in the future. More

by AGRECH21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Marietta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Zeigler Hyundai of Holland responded

HI! Thank you for writing this awesome review! We are very happy that you were treated great and had an excellent experience on the Elhart Automotive Campus. Thank you for recognizing Ben. He is a valuable member of our team. We look forward to working with you again in the future. If there is anything else that you may need, please make sure that you let us know! We will see you soon! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

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