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Zeigler Hyundai of Holland - Service Center

Holland, MI

4.5
248 Reviews

248 Reviews of Zeigler Hyundai of Holland - Service Center

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June 25, 2022

Had a couple recalls to be done. They got our Hyundai taken care of. The work was done quickly. Great place to have work done on our vehicle. More

by joelthomas5150
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Zeigler Hyundai of Holland responded

Thank you for the top marks, and for taking the time to leave this review. I’m glad we were able to take care of you, and please don’t hesitate to let us know if there is anything else you need. It would be our pleasure to be of service. Best Regards, Ben Elhart, CEO of Customer Relations, ben@elhart.com

May 10, 2022

Rod is AWESOME! ! He is always so kind, friendly and ready to help. As busy as he gets, he always makes me feel valued as a customer by taking the time to ask “how More

by elizabethross313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walter
May 13, 2022 -

Zeigler Hyundai of Holland responded

Elizabeth, we would like to extend our gratitude to you for taking the time to give us your feedback. It is wonderful to hear that Rod was able to provide you with a great experience! We really appreciate this feedback and I'll be certain to share your compliments. Please keep us updated if there's anything else we can do for you! Best Regards, Ben Elhart, CEO of Customer Relations, ben@elhart.com

May 04, 2022

Made an appointment to get my wife’s car fixed, when I dropped it off the service advisor seemed rude to me. The car is burning a lot of oil and was told that my warranty wouldn’t cover the diagnostic of More

by Dhberk89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rod McKenzie
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2022

Hyundai service is always quick, friendly, and efficient. Have bought my last two used cars at Elhart have been pleased with the process. More

by GO4STEELERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Zeigler Hyundai of Holland responded

We are thrilled to hear that you were extremely pleased with your experience at our dealership! Thank you for taking the time to share such stellar feedback, we appreciate your recommendations. It is extremely important that our customers are comfortable throughout the entire process. Have a great day! Best Regards, Ben Elhart, CEO of Customer Relations, ben@elhart.com

March 12, 2022

Service is always good, appreciate the rides to work. Motor replacement seemed to take a while, but considering supply chain issues it’s understandable. The rental loaner should have been a “like” vehicl More

by WILDCAT_1970CAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2022 -

Zeigler Hyundai of Holland responded

Thank you for writing this awesome review! We are very happy that you were treated great and had an excellent experience at Elhart Automotive Campus. We look forward to working with you again in the future. If there is anything else that you may need, please make sure that you let us know! Best Regards, Ben Elhart, CEO of Customer Relations, ben@elhart.com

March 04, 2022

The service was fast and the waiting area was very comfortable, but they wanted to charge me over $100 more than the estimate! When I challenged the higher price, the Service Tech did drop the cost b More

by SJGUNN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod McKenzie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Another Service Tech, but I don't see him pictured here.
Mar 09, 2022 -

Zeigler Hyundai of Holland responded

Thank you for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help! Best Regards, Ben Elhart, CEO of Customer Relations, ben@elhart.com

February 07, 2022

The 2018 Sonata is a great car, great service. It has been a very good experience. More

by LBURKEY0
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Zeigler Hyundai of Holland responded

We appreciate your 5-star rating and happy you enjoyed our dealership. I will be sure to share your rating with our team. We sincerely value your business and look forward to your next visit! Best Regards, Ben Elhart, CEO of Customer Relations, ben@elhart.com

February 01, 2022

Got me in and out in the scheduled timeframe. Apparently I need a 15 word minimum. More

by DOUG.DEJONGE
Recommend Dealer
Yes
Employees Worked With
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Zeigler Hyundai of Holland responded

Thank you for writing this awesome review, Doug! We are very happy that you were treated great and had an excellent experience at Elhart Automotive Campus. We look forward to working with you again in the future. If there is anything else that you may need, please make sure that you let us know! Best Regards, Ben Elhart, CEO of Customer Relations, ben@elhart.com

January 15, 2022

They treat women terribly. They never have any parts in stock. They make you come back numerous times to"fix" one issue and then it still isn't resolved. Then they try to make you feel like it's your fault More

by RANDYBIGELOW
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rod McKenzie
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2022

Had a battery fail after 12,000 miles no 1.5 years. Warranty covered replacement but it took nearly a week for the replacement battery to arrive. The lousy service is Hyundai’s fault it the dealer. Dea More

by bixnorman
Recommend Dealer
No
Employees Worked With
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Zeigler Hyundai of Holland responded

Thank you for taking the time to let us know how we did. With parts shortages at all time highs, it is expected to take quite some time for parts to come in. We are glad your battery came in in a timely manner and we got you back on the road. I will share this to improve our delivery process. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help! Best Regards, Ben Elhart, CEO of Customer Relations, ben@elhart.com

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