Zeigler Hyundai of Holland - Service Center
Holland, MI
248 Reviews of Zeigler Hyundai of Holland - Service Center
Had a couple recalls to be done. They got our Hyundai taken care of. The work was done quickly. Great place to have work done on our vehicle. They got our Hyundai taken care of. The work was done quickly. Great place to have work done on our vehicle. More
Rod is AWESOME! ! He is always so kind, friendly and ready to help. As busy as he gets, he always makes me feel valued as a customer by taking the time to ask “how ! He is always so kind, friendly and ready to help. As busy as he gets, he always makes me feel valued as a customer by taking the time to ask “how are you, how’s your husband and daughter” and he makes me laugh with our silly jokes we share. I’ve always been treated great by Rod and on my last visit for service, I had the pleasure of meeting Walter. He is so kind and considerate. Greeted me with a smile and made sure we were checked in and in queue. In my honest opinion, Elhart has a great service team that will get you taken care of. More
Made an appointment to get my wife’s car fixed, when I dropped it off the service advisor seemed rude to me. The car is burning a lot of oil and was told that my warranty wouldn’t cover the diagnostic of dropped it off the service advisor seemed rude to me. The car is burning a lot of oil and was told that my warranty wouldn’t cover the diagnostic of the cause and if after performing an oil consumption test it was found to be using excessive oil it would be my dime to get the engine removed and torn down for the warranty adjuster to evaluate. No phone call or anything was made to the warranty personal except from me and was told diagnostic is covered. Furthermore I my awd is inoperable and was told the same thing I pay for diagnostic and when I said welll don’t worry about checking the awd as I’m not interested in paying when I have a warranty for a reason I was told “well the techs don’t work for free” As a person who comes from a automotive background as a technician I know how important Customer service is and I felt it was poor here More
Hyundai service is always quick, friendly, and efficient. Have bought my last two used cars at Elhart have been pleased with the process. Have bought my last two used cars at Elhart have been pleased with the process. More
Service is always good, appreciate the rides to work. Motor replacement seemed to take a while, but considering supply chain issues it’s understandable. The rental loaner should have been a “like” vehicl Motor replacement seemed to take a while, but considering supply chain issues it’s understandable. The rental loaner should have been a “like” vehicle instead of the smallest cheapest car. More
The service was fast and the waiting area was very comfortable, but they wanted to charge me over $100 more than the estimate! When I challenged the higher price, the Service Tech did drop the cost b comfortable, but they wanted to charge me over $100 more than the estimate! When I challenged the higher price, the Service Tech did drop the cost back down, which I did appreciate. The shop and waiting areas were nice and clean, too. More
The 2018 Sonata is a great car, great service. It has been a very good experience. been a very good experience. More
Got me in and out in the scheduled timeframe. Apparently I need a 15 word minimum. I need a 15 word minimum. More
They treat women terribly. They never have any parts in stock. They make you come back numerous times to"fix" one issue and then it still isn't resolved. Then they try to make you feel like it's your fault stock. They make you come back numerous times to"fix" one issue and then it still isn't resolved. Then they try to make you feel like it's your fault. They don't seem to know what they are doing. They are understaffed and stressed and take it out on the customer. If my car wasn't under warranty I would never go there for service. More
Had a battery fail after 12,000 miles no 1.5 years. Warranty covered replacement but it took nearly a week for the replacement battery to arrive. The lousy service is Hyundai’s fault it the dealer. Dea Warranty covered replacement but it took nearly a week for the replacement battery to arrive. The lousy service is Hyundai’s fault it the dealer. Dealer manager was kind and courteous. One other note - when we finally picked up the car it was snow covered and temps were between 10 and 20. Took more than 15 minutes to clear car, in my opinion the dealer should have had the car clear of snow and ready to go. More