Back

Zeigler Hyundai of Holland - Service Center

Holland, MI

4.5
248 Reviews

248 Reviews of Zeigler Hyundai of Holland - Service Center

Sort by
July 22, 2020

My car was improperly taken care of and diagnose inaccurately. The Rod guy was very dismissive and uncaring. My car still had hanging pieces pertruding from the exterior. Rod blamed it on the towing More

by LFS64
Recommend Dealer
No
Employees Worked With
Rod McKenzie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2020 -

Zeigler Hyundai of Holland responded

Our top priority continues to be providing our customers with the best customer service possible and I’m very sorry to hear you had a 1-star experience at our dealership. I spoke with our Service Director, Frank Siebart, and we are committed to your satisfaction and would love the opportunity to make it right and improve. Please bring in your credit card and receipt so we can credit back the diagnostic charge. We would also like to apologize for the way you felt Rod treated you. Rod is on vacation this week. Frank will be sure to catch up with him when he returns. We hope to see you again and thank you for giving us the opportunity to do better. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

July 16, 2020

Wonderful service with attention to details and explanation of work done. We have always had the best service at Elhart and will continue to come there. More

by LUNDMANCM
Recommend Dealer
Yes
Employees Worked With
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2020 -

Zeigler Hyundai of Holland responded

Thanks so much for this nice review! Our team will be thrilled to hear how their great customer service has produced another satisfied customer. I'll be sure to pass along your kind words. ! It's fantastic that we have earned your repeat business, and if you need anything else at all, please come back to see us. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

July 10, 2020

Great service, but pricey Car went in for normal oil change which was done quickly. The price however was more than double what I paid last time it was serviced last year. Whil More

by ELLIS2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2020

great job Every thing I asked for was done. The repair work to the front of the car was wonderful. very happy with results of the work done More

by KRITTERS
Customer Service
Recommend Dealer
Yes
Employees Worked With
Cody
Jul 09, 2020 -

Zeigler Hyundai of Holland responded

Hi, we are very happy to have provided you with such a positive experience and the opportunity to earn your business! If you have any further questions, please give us a call. We're always happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

July 04, 2020

Great service! Always nice working with Rod! They are very clean and always take car of all my car needs. I can trust what they say needs to be done to the car. More

by KURTDJ300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Zeigler Hyundai of Holland responded

Thanks so much for the nice review, Kurt! Rod is a key component of our team, and it is great to hear that he gives the best advise on what is needed. It's fantastic that we have earned your repeat business, and if you need anything else at all, please let us know. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

July 04, 2020

Impressed with the tech I brought my Entourage in for a recall repair and oil change. When I picked up my car, there was a loud rattle caused by the fan. I returned to the se More

by JAW14
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Zeigler Hyundai of Holland responded

Thank you for taking the time to let us know how we did. I'm glad our tech was able to take remove the acorns for you. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

July 03, 2020

Oil Change I drove down from Spring Lake. Rod McKenzie was ready on time. Oil change was done in a timely manner. I’m happy. Great job. More

by MANNY26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Zeigler Hyundai of Holland responded

It is great to hear everything was done quickly and to your satisfaction! Thank you, and have a fantastic day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

July 02, 2020

If there were six stars, Elhart and Rod would get a seven! We came to Elhart Hyundai because of their 'Be nice' program and have been pleased beyond our expectations with the service, follow-up and, most impor More

by L CARLSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Zeigler Hyundai of Holland responded

HI! Thank you for this 5-star rating. Our community is very important to us and we appreciate the opportunities to serve in it. The "be nice" program is helping so many people within our community and beyond. Thank you for your business and have an awesome day. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

July 02, 2020

job well done having the vehicle shipped in from Fl. it was received a day early and service completed before our arrival from Fl. the logistics were different but More

by rldalman33
Recommend Dealer
Yes
Employees Worked With
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Conrad Riquelme
Jul 06, 2020 -

Zeigler Hyundai of Holland responded

Hi! We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

July 01, 2020

Bad explanation for low mpg on Ioniq (44) compared to sticker suggestion of 55. This was a big selling point for me but not next time. A lot of doubletalk. More

by omascorro
Recommend Dealer
Yes
Employees Worked With
Rod McKenzie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2020 -

Zeigler Hyundai of Holland responded

Hi! We are sorry you didn’t enjoy our services. We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We will share it with our team. If you would like to discuss this with us further, please give our Service Director, Frank Siebart a call at (616)886-7470. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

...
17
...