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Zeigler Hyundai of Holland - Service Center

Holland, MI

4.5
248 Reviews

248 Reviews of Zeigler Hyundai of Holland - Service Center

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November 03, 2020

Excellent customer service as always! Special shout out to Rod and Michelle for truly working their hardest to accommodate me in the times I've had to reschedule. They both make me feel like I'm their #1 c More

by PAGNEW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Landall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2020 -

Zeigler Hyundai of Holland responded

First of all, thank you very much for taking the time out of your day to write this stunning review! It is great to hear such amazing feedback from our customers. Rod and Michelle a valued member of our team and it’s a delight to know that they have helped to proudly represent our dealership throughout your service visit. It is imperative to us that we make your service experience 100% completely satisfied. We look forward to servicing you in the future. Have a great day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

November 03, 2020

Excellent customer service, Rod was over and above what would be expected. Now to have a minimum of twenty five words I will go on. More

by DARNELL15698
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Landall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Zeigler Hyundai of Holland responded

Hi, thank you for the high star rating! We're glad to hear we delivered a 5-star experience and appreciate the opportunity to earn your business. Thank you for recognizing Rod, he is a valuable member of our team. If there's anything further we can do for you, we are happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

October 28, 2020

Michelle and Rod always take great care of me and my Hyundai. Although their online booking system is a bit hit or miss., calling them directly always works great. More

by David E
Recommend Dealer
Yes
Employees Worked With
Michelle Landall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Zeigler Hyundai of Holland responded

Hi! We are very happy to hear that we have earned your business! Thank you for taking the time to write such a great review on both Michelle and Rod. they are valuable members of our team. Our customer service is what we value the most, and we are happy to hear that you were satisfied. I will share your compliments and comment in regards to our online booking system to our Service Director, Frank Siebart. Have a great day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

October 23, 2020

Always a good experience with my Elantra scheduled service here! Been going here since I purchased my car and have been very happy with their scheduling and customer service. More

by erowekamp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Zeigler Hyundai of Holland responded

Hi! Your kind words and fantastic star-rating are greatly appreciated! Thank you for visiting Elhart, we appreciate your business! Our team works hard to make sure every customer experiences the best service possible, and it's wonderful to know this was reflected in your recent visit. It's fantastic that we have earned your repeat business, thank you for being a loyal customer. Have an awesome day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

October 23, 2020

Staff were Very polite, timely, accommodating, and gave me lots of good information and guidance on the care of my vehicle. Service was completed quickly. Rod even came outside to help me find the proper d More

by BEVCARVER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Belinda
Oct 26, 2020 -

Zeigler Hyundai of Holland responded

Hi, thank you for the high star rating! We're glad to read Rod delivered such a great experience. He is a valuable member of our team. We look forward to working with you in the future. If there's anything further we can do for you before your next appointment, give us a call. We are happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

October 22, 2020

Personnel are courteous and concise. They listened to what I said and requested to have done to my SUV. They completed the service quicker than I had expected. More

by RPOLH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Zeigler Hyundai of Holland responded

HI! Thanks for highlighting our courteous and concise staff who helped make this such a great experience! We appreciate the opportunity to earn your business. If you have any further questions, please give us a call. We're always happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

October 21, 2020

Easy to schedule, fairly quick service make this a good choice. Waiting room is OK, except if their are more than 3 customers there (Covid precautions). More

by JBDILLBECK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod McKenzie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

Zeigler Hyundai of Holland responded

Hi, thank you for the high star rating! We're glad to hear we delivered such a great experience and appreciate the opportunity to earn your business. We have high top tables and other seating on our showroom floors, so please feel free to walk around and find a seat that you are comfortable with. The safety of our employees and customers are utmost important to us. Once again, thank you. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

October 21, 2020

Staff was very friendly. Service was completed in a timely fashion. I did have to wait to be helped but that wasn’t the fault of the people working. I do find it difficult to find the service area for More

by MEHRENBERG1217
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

Zeigler Hyundai of Holland responded

Hi! Thanks for highlighting our friendly staff who helped make this such a great experience! We appreciate the opportunity to earn your business. I'm glad you found our service area! If you have any further questions, please give us a call. We're always happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

October 20, 2020

I only take my Hyundai Sante Fe Sport to Elhart. I have leased or owned three. Their COVID 19 precautions were noteworthy and appreciated. Service department does a great job despite a decrease in personne More

by GREGGKIRCHEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Zeigler Hyundai of Holland responded

Thank you for writing this awesome review and your feedback. We appreciate the opportunity to earn your business and appreciate you recognizing our Covid 19 precautions. We work hard every day to keep our employees and customers safe and 100% completely satisfied. Repeat customers are what we strive to achieve, thank you for your continued loyalty. Have an awesome day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

October 16, 2020

Dealership was quick to perform warranty work on short notice. Also I was provided a loaner car while mine was being repaired. So far every experience with Elhart has been positive. More

by SGUMPERT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Zeigler Hyundai of Holland responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

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