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Zeigler Hyundai of Holland - Service Center
Holland, MI
248 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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248 Reviews of Zeigler Hyundai of Holland - Service Center
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December 22, 2020
Came in for oil change, winter tire change and alignment. Rod was very pushy on the phone and even more so in person. When I called to see if my car was done he told me to wait 20 mins and then head in, whic Rod was very pushy on the phone and even more so in person. When I called to see if my car was done he told me to wait 20 mins and then head in, which was at 4:28pm. I waited 15 and then drove to the dealership. Upon arrival I noticed he had called me and and left a voicemail and asked if I was still coming as he was getting ready to leave. I arrived at 5:15 to pick up my car. The alignment check was done but not the alignment, Rod told me he had to get to the Dr and was trying to close early. He showed me my alignment check which showed it needed to be done, but because it was the end of the day and he had to leave the alignment wasn't done. Never seen a service dept turn down money but when you gotta go you gotta go. Rod is a very argumentative person and doesn't really look out for the customers or the dealership. More
by BRYAN921
Verified Customer
December 21, 2020
Great service experience. Friendly, quick (in and out in less than 45 minutes) and spot on. I like the fact that they communicate. You speak to a live person and then they send reminders to my phone. Easy. less than 45 minutes) and spot on. I like the fact that they communicate. You speak to a live person and then they send reminders to my phone. Easy. More
by erichschroeder
Employees Worked With
December 17, 2020
Rod in service is absolutely amazing. Completely professional, courteous, and understanding . I appreciate all his efforts in expediting the repair and his help with the warranty process. professional, courteous, and understanding . I appreciate all his efforts in expediting the repair and his help with the warranty process. More
by ddevries0
Employees Worked With
December 15, 2020
Excellent service! I was able to get in for an appointment quickly and the service was performed faster than expected! I really like my new tires! appointment quickly and the service was performed faster than expected! I really like my new tires! More
by Wede
Employees Worked With
December 14, 2020
I especially like the service there. It has changed a bit though. Usually in the passed my car would be washed and vacuumed, it wasn't. though. Usually in the passed my car would be washed and vacuumed, it wasn't. More
by giovannakelsey
December 12, 2020
Horrible customer service, spoke with Rob back in Aug to get my car fix. Said he ordered the parts, called a few weeks to see if the parts were gotten yet, but the said they were on back order. Called again get my car fix. Said he ordered the parts, called a few weeks to see if the parts were gotten yet, but the said they were on back order. Called again last month as spoke with Michelle said that something fell through the cracks and the part hadn't been ordered and that she would take care of it along with the recall that was out on my car, said she would call me back in a few days to schedule the appointment. Never heard from her. Called back a week later got an appointment to get the original and recall problem fixed. When I brought it in, Rob told me they may not be able to fix the recall. When I told him I was told it would be fix, he just made excuses about why it may not get done. More
by jojo
December 10, 2020
Great communication before and during the service time while in the shop. Great customer service. I have confidence in their knowledge base about auto maintenance and repairs. I don't know the name of t while in the shop. Great customer service. I have confidence in their knowledge base about auto maintenance and repairs. I don't know the name of the technician but his explanations of what was wrong and what was needed were very clear. More
by BILL49452PAY
Employees Worked With
December 10, 2020
Excellent service. Friendly and cheerful. Work is always done on time and well. Rod M. Is always on station and ready with a kind word and is always upbeat. always done on time and well. Rod M. Is always on station and ready with a kind word and is always upbeat. More
by kmhorjus
Employees Worked With
December 09, 2020
Elhart Automotive really helped me get out of a very bad situation with the car Manufacture Huyndai. Unfortunately, Huyndai had several recalls on the vehicles and mine was one of them. The engine to my situation with the car Manufacture Huyndai. Unfortunately, Huyndai had several recalls on the vehicles and mine was one of them. The engine to my car threw a Rod and my car was going thru oil consumption testing. Rod and Belinda were amazing and took very good care of me.. If it weren't for their professionalism and the rest of the staff, i would not have my car today. They also were very nice enough to provide a loaner car at no charge to me, and they only thing I had to pay for was fuel for that loaner. They completey took care of me and I would highly recommend this dealership to anyone looking to purchase or service their vehicle. More
by Ray L. Turner III
December 07, 2020
Very helpful. Timely. And thank you for letting me use the coupon. Great price on some new tires and I look forward to them lasting a long time. the coupon. Great price on some new tires and I look forward to them lasting a long time. More
by KENNJOHN
Employees Worked With
