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Zeigler Honda of Racine - Service Center
Mount Pleasant, WI
1,262 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,262 Reviews of Zeigler Honda of Racine - Service Center
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May 04, 2023
Zack in service was great! Easy in and out and I did appreciate that my seat and steering wheel had protective covers. Easy in and out and I did appreciate that my seat and steering wheel had protective covers. More
by HondaOwner
Employees Worked With
January 17, 2023
My Honda HR-V transmission failed while driving on the interstate due to a manufacturer defect. I had to have my car towed to Zeigler because it was the nearest dealer. I called them in advance to let t interstate due to a manufacturer defect. I had to have my car towed to Zeigler because it was the nearest dealer. I called them in advance to let them know the situation, and when I arrived, Joel Nuoffer came out to the parking lot to greet me. I had never used their service department before, but will be going there from now on. The service I received was exceptional! Joel was friendly, professional, and went out of his way to make sure I had a wonderful experience at Zeigler. My entire transmission had to be replaced (thankfully covered through a Honda recall warranty) and I had additional service as well, including tire replacement and other maintenance items (>100K mile). Not only did they perform the work in a timely manner, but they provided me with a very nice loaner vehicle. They even let me keep it a few extra days after my car was ready because I was not able to make it up to the dealer right away. Joel was in constant communication and transparent throughout the entire process. I cannot say enough good things about the service dept at Zeigler. I've always stayed away from dealers because I've found them to be overpriced and they often try to hot sell me on things I don't need, but none of that happened at Zeigler. The pricing was fair and they didn't offer to fix anything that wasn't necessary. And since I purchased my tires there, they also gave me free tire rotations in the future. All of this was done about 2 months ago and my car has been running great after the transmission replacement and additional service. I am so happy with the service Zeigler provided. More
by a.wence
Employees Worked With
Joel Nuoffer
July 13, 2022
Brought in my vehicle for service. Service dept was very friendly when scheduling an appointment. They corrected my concern in a timely manner & was fixed right. Thank you Zack for you Service dept was very friendly when scheduling an appointment. They corrected my concern in a timely manner & was fixed right. Thank you Zack for your help with this! More
by garcia1508
Employees Worked With
July 25, 2021
Clean, friendly, service department is run very well… actual appointments, not times where groups show up so you’re waiting two hours for oil change. actual appointments, not times where groups show up so you’re waiting two hours for oil change. More
by ts
July 22, 2021
The service writer Johnny was phenomenal. He explained everything that was wrong with my vehicle. Had it done right the first time. Cleaned my vehicle as well. Went above and beyond. I’m extremely satisfi everything that was wrong with my vehicle. Had it done right the first time. Cleaned my vehicle as well. Went above and beyond. I’m extremely satisfied with my service here. I will definitely be back! More
by 13rizz
Employees Worked With
Jonny Ibrahim
July 17, 2021
Great dealership, very professional, they serviced my Honda and did exactly what I wanted, great price and timely service and they have a brand new building Honda and did exactly what I wanted, great price and timely service and they have a brand new building More
by jwagner240
July 17, 2021
Timely and service oriented. Very pleased with the quick service. Waiting room fresh, clean and welcoming. Rest rooms as well.All around a positive experience. service. Waiting room fresh, clean and welcoming. Rest rooms as well.All around a positive experience. More
by rds53142
July 17, 2021
I was told I would get a car wash and did not Otherwise I was told I would get a car wash and did not Otherwise good service overall like the new service area since the move need more cars on the lot I was told I would get a car wash and did not Otherwise good service overall like the new service area since the move need more cars on the lot More
by Dmelton
July 12, 2021
I was happy with the service I received. I was kept informed via text of the progress and was contacted for approval when there was a need for more than the regular service package. informed via text of the progress and was contacted for approval when there was a need for more than the regular service package. More
by jwebb620
July 10, 2021
The service has been outstanding and the employees are very willing to guide you to the right department and help in any way that they can. very willing to guide you to the right department and help in any way that they can. More
by barbarafogarty620
