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Zeigler Honda of Racine - Service Center

Mount Pleasant, WI

4.6
1,262 Reviews

1,262 Reviews of Zeigler Honda of Racine - Service Center

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September 15, 2023

People who provide service are kind, thoughtful, and funny! I love the waiting area. My service is always well-explained, and I appreciate the late hours. This is my go-to dealership for service! More

by Moreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Whittaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Batayneh
Sep 15, 2023 -

Zeigler Honda of Racine responded

Hello Moreen, thank you for taking the time to share your kind 5-star review. We're glad to learn that you are consistently pleased with the high level of customer care from our thoughtful Service Team at Zeigler Honda of Racine. It's important that we thoroughly communicate the necessary maintenance needs to our customers. We look forward to servicing your needs over the years to come!

September 15, 2023

Very helpful and will work with you to get you a payment and plan works for you. Also very polite and respectfull. More

by SAMNPAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Diaz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian
Sep 16, 2023 -

Zeigler Honda of Racine responded

Hello. We are so pleased that you had a favorable experience with Zeigler Honda of Racine and that our very polite and respectful team was so helpful at getting you a payment plan. Thank you for your positive review and please let us know if we can assist you further.

September 15, 2023

Very pleased with all staff and good explanations of pending work. Lots of smiles, very much appreciated. More

by Gwage1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Cameron
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2023 -

Zeigler Honda of Racine responded

Thank you for sharing this positive review of your experience with our Service Team here at Zeigler Honda of Racine. We enjoyed reading how very pleased you were with your visit and how our team provided good explanations of the pending work for your service needs. Your feedback is greatly appreciated and we hope you choose us again for any future service needs.

September 15, 2023

The dealership curious and helpful, they greeted me right when I pulled on there lot and were ready to help. More

by aaron.r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Douvikas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mae Olson, Sabina Lopez, Mo Batayneh
Sep 16, 2023 -

Zeigler Honda of Racine responded

Thank you for your kind feedback and for choosing Zeigler Honda of Racine! We're happy we could help. Please let us know if you have any additional questions about the services you received.

September 14, 2023

Tim was great. Being able to make appt right away was also very convenient for me. More

by sranske
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Zeigler Honda of Racine responded

Thank you so much for your kind review! We are so glad that you had a great experience with our team at Zeigler Honda of Racine and we hope to have the privilege of working with you again someday.

September 14, 2023

Usually I wait between 1 to 3 hours of service. Last Friday I had to wait over 6 hours. More

by Unreal20012001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prince Jones
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Zeigler Honda of Racine responded

Hi. Thank you for choosing to see the Zeigler Honda of Racine Service Department. We appreciate your feedback and hope you choose us again for any future service needs.

September 14, 2023

You guys don't top of everything when I come in for a oil change and you don't rotate the tires but say you do More

by ronniecowser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Zeigler Honda of Racine responded

Hello, Thank you for sharing your experience with us at Zeigler Honda of Racine, as we always wish to provide great service for our guests. If you would like to discuss your recent oil change in further detail, please contact me directly. Best regards, Gianna Squillo Customer Relations Manager 630-454-1572 giannasquillo@zeigler.com

September 13, 2023

Great customer service always friendly and get the job done without a long wait. Would recommend them to everyone More

by PATPLEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Whittaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Zeigler Honda of Racine responded

We are proud to see that you had a friendly and efficient experience. Thank you for taking the time to recommend and review our Service Team here at Zeigler Honda of Racine.

September 13, 2023

Prompt and VERY courteous service advisors every visit. Clean waiting room while waiting for completion. More

by STEVESTANTON43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick - my sales advisor who I bought car from came by and said hi
Sep 13, 2023 -

Zeigler Honda of Racine responded

We are proud to see that you had a prompt and courteous experience, Steve. Thank you for taking the time to review our Service Team here at Zeigler Honda of Racine.

September 13, 2023

Great service! Mo was very helpful.. Thank you all.The shuttle service was very friendly. More

by margytoes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Batayneh
Sep 13, 2023 -

Zeigler Honda of Racine responded

We are proud to see that you had a great and helpful experience and enjoyed the friendly shuttle service. Thank you for taking the time to review our Service Team here at Zeigler Honda of Racine.

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