Zeigler Honda of Racine - Service Center

Good customer service the people are very nice and knowledgeabe good facilities and nice helpful knowledgeabe good facilities and nice helpful More

I always feel welcome and I am treated with respect here. The waiting area is comfortable and clean. The waiting area is comfortable and clean. More

The staff is professional, accommodating and friendly. There are some overnights that shouldn't be missed but they atone. They do their very best to make us satisfied. We enjoy using their services. I wou There are some overnights that shouldn't be missed but they atone. They do their very best to make us satisfied. We enjoy using their services. I wouldn't hesitate using them and do so regularly. Thank you Ziegler. More

Excellent service. Zach and his team exceeded my expectations. The work done on my daughter’s Civic was amazing. I highly recommend them! Thanks Zach and his team exceeded my expectations. The work done on my daughter’s Civic was amazing. I highly recommend them! Thanks More

We have never had any issues at Zeigler Honda until yesterday. We brought our Pilot in for an oil change and it was forgotten about. After waiting for two hours, we inquired about the vehicle and it wa yesterday. We brought our Pilot in for an oil change and it was forgotten about. After waiting for two hours, we inquired about the vehicle and it was discovered that no one had even started it. We were given the oil change for free for our trouble. More

We were very happy with our agent. Everything was explained to our satisfaction. Would recommend you to anyone Everything was explained to our satisfaction. Would recommend you to anyone More

The service department are fast and do a great job and there prices are very competitive and last but not least Zack from the service department goes above and beyond to satisfy the customer there prices are very competitive and last but not least Zack from the service department goes above and beyond to satisfy the customer More

Everyone helped me with kindness professionally right away and the waiting area is wonderful. Merry Christmas and God bless the Ziegler Team :) away and the waiting area is wonderful. Merry Christmas and God bless the Ziegler Team :) More

Good customer service and communication was much appreciated. Timing was also appreciated for our time line. appreciated. Timing was also appreciated for our time line. More

I recently had my 2016 Honda CR-V repaired at Zeigler Honda, and while I appreciated the initial service and communication, I have concerns about the pricing for the starter replacement. After the timing Honda, and while I appreciated the initial service and communication, I have concerns about the pricing for the starter replacement. After the timing chain repair, the starter failed the following day, and the car had to be towed back. Diagnostics determined the starter needed replacement, and I was quoted $1,500 for 4 hours of labor, with my final bill totaling $1,532. Other Honda dealerships I contacted quoted approximately $1,000 for the same work with a labor estimate of 2 hours. Additionally, the starter part itself was priced $200 higher at Zeigler compared to other quotes. When I asked about the discrepancies, I was told, “That’s just what the tech said,” which did not provide clarity or align with standard labor time guides I referenced. While I value the effort to price-match initially on the timing chain repair and the willingness to assist with the starter issue, these inconsistencies have left me questioning the fairness of the pricing practices. Was I overcharged to make up for the price match? I would appreciate further review and clarification regarding my invoice. Thank you for your time. More