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Zeigler Honda of Racine - Service Center

Mount Pleasant, WI

4.6
1,260 Reviews
Call Service Center (262) 822-3231

1,260 Reviews of Zeigler Honda of Racine - Service Center

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April 07, 2024

Very busy department took almost two hours for oil change but they completed job Eventually More

by jordrice555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All good
Report | Print
Apr 13, 2024 -

Zeigler Honda of Racine responded

Hello, Your feedback is important to us here at Zeigler Honda of Racine. We would appreciate the chance to speak with you about your experience with our Service Team regarding the subsequent wait time for the oil change performed on your vehicle. Please reach out to us at your earliest convenience to discuss this. Thank you.

April 05, 2024

Service is very slow and need more training to understand customers services It is very difficult to make an appointment. More

by JPLIU53406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Prince Jones
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

Zeigler Honda of Racine responded

Hello, Your feedback is important to us here at Zeigler Honda of Racine. We would appreciate the chance to speak with you about the level of customer service you received from our Service Team regarding the appointment scheduling and wait time. Please reach out to us at your earliest convenience. Thank you.

April 05, 2024

Tim was very accommodating and helpful. He worked with us with our issue and we got our car back very quickly. More

by damamalika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

Zeigler Honda of Racine responded

Hi, and thank you for taking the time to leave us a positive review. We're delighted to read that our Service Team provided you with excellent service and efficiently resolved your concerns. Our team is committed to ensuring your satisfaction, and we're glad we could assist you promptly. Thank you for your feedback, and we look forward to serving you again in the future here at Zeigler Honda of Racine. Take care!

April 05, 2024

Prince helped me scheduled my maintenance. He checked my maintenance record in finding what I needed besides an oil change. He was able to go over the maintenance report with me. I was able t More

by FRISSPATTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

Zeigler Honda of Racine responded

Hello, and thank you for sharing your positive experience with us! We're happy to see that our Service Team provided you with excellent service in scheduling your maintenance and explaining the maintenance report thoroughly. It's our priority to ensure that our customers fully understand the service their vehicle receives. If you have any further questions or need assistance in the future, please don't hesitate to reach out to our friendly team here at Zeigler Honda of Racine!

April 04, 2024

Great service and the people are friendly, courteous and knowledgeable about Honda. I had a great experience. More

by MORAAURORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

Zeigler Honda of Racine responded

We're glad you found value in our service at Zeigler Honda of Racine. Your positive experience with us is what matters the most.

April 04, 2024

Service agents are always helpful, considerate, informative and cooperative. Service is done well and timely. More

by MICHK0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

Zeigler Honda of Racine responded

We appreciate your feedback. It's good to hear our team at Zeigler Honda of Racine provides informative and timely assistance. Thank you for choosing us.

April 03, 2024

The check out was a little slow. Customer service was good. Just wish it moved faster. Also, they told they could l have gotten be a 3.99% loan after the fact. This was a deal More

by SCHNE024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Zeigler Honda of Racine responded

We understand that efficiency matters and we appreciate your patience at Zeigler Honda of Racine. Feedback about our check out process is important in refining our service. As for the loan, rest assured it was not intentional to lack clarity, price transparency is always our aim.

April 03, 2024

Great service. Efficient, friendly, knowledgeable. Answers all questions. A great car dealership that meets your needs. More

by Nana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Whittaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Cortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Batayneh
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Apr 13, 2024 -

Zeigler Honda of Racine responded

We value your feedback at Zeigler Honda of Racine. Making sure we answer all questions and needs through efficient service is important to us. Your recognition means a lot, thank you.

April 02, 2024

The employees at Ziegler Honda of Racine were very nice and knowledgeable and the service was done in a timely manner. Will return for service in the future More

by Aly.andersen11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Whittaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

Zeigler Honda of Racine responded

We appreciate your kind words about the team and services at Zeigler Honda of Racine. Your satisfaction is what drives us to continually provide efficient service. Do visit us again as needed.

April 01, 2024

Great service, the best service department in town, they took care of all my issues, no complaints, everything was address professionally! More

by canderson0991
Recommend Dealer
Yes
Employees Worked With
Chuck Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Whittaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Batayneh
Report | Print
Apr 13, 2024 -

Zeigler Honda of Racine responded

We appreciate your feedback and are pleased that Zeigler Honda of Racine could provide an excellent experience. We value your opinion a lot, thank you for sharing it with us.

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