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Zeigler Honda of Racine - Service Center

Mount Pleasant, WI

4.6
1,350 Reviews

1,350 Reviews of Zeigler Honda of Racine - Service Center

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February 03, 2025

The service is always professional and prompt. Prince Jones is a joy to work with, knows his job and invites trust with his attention to detail. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Zeigler Honda of Racine responded

Thank you for your thoughtful feedback. Our team is glad to hear you appreciated our service at Zeigler Honda of Racine.

February 03, 2025

Competent, personal and professional 👏 Prince takes sincere care and friendly. I appreciate the accommodativeness and transparency. More

by paulsonn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Zeigler Honda of Racine responded

We're pleased you had such a positive experience with our team at Zeigler Honda of Racine. We appreciate your kind words and look forward to serving you again.

February 02, 2025

Good service In-N-Out in about an hour, but the car wash is very very bad leaves a lot of spots. I ended up trying to wipe it down. Ended up stopping at the car wash to get it redone at Quiktrip. More

by Mhope1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Zeigler Honda of Racine responded

We appreciate your visit to Zeigler Honda of Racine and are glad you had a good overall service experience. We will address the car wash issue as we continuously strive for improvement. Please reach out directly if you'd like us to further assist you with this matter.

February 02, 2025

Service department, 2 hour oil change and my HRV is ready and washed, they are holding the paperwork for the last 30-mins. Don't go here for quick service, what a Friday night waste of time. More

by Wisconsin730
Recommend Dealer
No
Employees Worked With
Service department, 2 hour oil change and my HRV is ready and washed, they are holding the paperwork for the last 30-mins. Don't go here for quick service, what a Friday night waste of time.
Feb 06, 2025 -

Zeigler Honda of Racine responded

Hello, We appreciate you sharing your service experience. I'd be interested in learning more about your review. Please feel free to contact me directly at your earliest convenience. Best regards, Maggie Sewell Customer Relations Manager 262-898-2900 maggiesewell@zeigler.com

February 02, 2025

As always, Prince delivers great service on my vehicle with excellent customer service to me. Kept me updated while I was out shopping waiting for my car to be done; it was done early and he assured me it More

by DIAMONDCIERRAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2025 -

Zeigler Honda of Racine responded

Thank you for sharing your positive experience with us. We're truly pleased to know that our team took good care of your vehicle and kept the process smooth for you.

February 02, 2025

Environment wasn't welcoming, shuttle service is horrible. I wouldn't recommend service there. They also left undercoating overspray all over my exhaust pipes and fender liners. More

by Tsi Thao
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Cameron
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Bilotti
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Zeigler Honda of Racine responded

Hello Tsi, I appreciate your feedback, as it helps us continue to improve our customer experience. I would like the opportunity to learn more about your overall experience with our Service Department. Please feel free to reach out to me at your convenience to discuss this matter in greater detail. Best, Maggie Sewell Customer Relations Manager 262-898-2900 maggiesewell@zeigler.com

February 02, 2025

Everybody was easy to talk to only thing I didn’t like is I had an appointment for an oil change and it took an hour and 15 minutes I thought that was a little excessive More

by 3POTWASKA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Zeigler Honda of Racine responded

Thank you for sharing your feedback! We are happy to know that our team was friendly, and if you would like to discuss your wait time further, please contact us at Ziegler Honda of Racine!

February 01, 2025

I have used Zeigler twice and both times I have been left unsatisfied. The service department should make customers happy. More

by dhunkel4051
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zack Whittaker
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2025 -

Zeigler Honda of Racine responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here. I would like the opportunity to discuss your recent visits with our Service Department. Can you please contact me directly at a time that works best for you? I look forward to hearing from you. Maggie Sewell Customer Relations Manager 262-898-2900 maggiesewell@zeigler.com

January 31, 2025

Great customer service! Everyone is very friendly . I had my oil change and I want to thank Vinnie for taking so good care of me. More

by Connie Palacios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vinnie
Jan 31, 2025 -

Zeigler Honda of Racine responded

Thank you for sharing your positive experience at Zeigler Honda of Racine. We're pleased to hear our team made your oil change visit pleasant. Take care!

January 31, 2025

COURTEOUS AND EFFICIENT - BUT ENTRANCE TO GARAGE IS TOO COLD AND CONGESTED TO COMPREHEND PROCEDURES. More

by seboehm2323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Zeigler Honda of Racine responded

Thank you for your feedback. We appreciate your patience regarding the garage entrance and are eager to assist further at Zeigler Honda of Racine. Please let us know if you’d like to discuss this in more detail.