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Zeigler Honda of Racine - Service Center

Mount Pleasant, WI

4.6
1,478 Reviews

1,478 Reviews of Zeigler Honda of Racine - Service Center

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May 01, 2025

#1 guy was helpful with questions I had. Never knew how to open the hood or where the windshield spout was. Was a gentleman & showed me. More

by RUTH.SCHOENFELD54
Recommend Dealer
Yes
Employees Worked With
There was a guy named Tim & the other one i don't remember. Both were great.
May 02, 2025 -

Zeigler Honda of Racine responded

We're pleased to hear our team was able to help with opening the hood and finding the windshield spout. Thanks for sharing your experience with Zeigler Honda of Racine. Safe driving!

May 01, 2025

Was not clear on pricing. Waited 15 minutes for car after it was finished and visibly ready. Did not talk to me about price mistake. More

by SCANDERSON716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one
May 03, 2025 -

Zeigler Honda of Racine responded

Hello, Your feedback is important to us here. I would appreciate the opportunity to speak with you to address your feedback about your recent car-buying experience with our Sales Team regarding the price of your newly purchased vehicle and the wait time that you encountered for the readiness of your vehicle. Please email me with your preferred contact information. Thank you, Sarah Petersen Customer Relations Manager sarahpetersen@zeigler.com

April 29, 2025

My experience with Prince Jones at Honda is always great, he’s well knowledgeable in answering my questions and concerns that I may have. More

by MIKEOPAL88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Zeigler Honda of Racine responded

We're glad you had a great experience with our team. Thank you for choosing Zeigler Honda of Racine.

April 29, 2025

Excellent experience. Still a problem to be resolved but Prince was fantastic in helping Thank you More

by valen
Recommend Dealer
Yes
Employees Worked With
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Prince Jones
Apr 29, 2025 -

Zeigler Honda of Racine responded

Thank you for your kind words. We're glad to hear our team was helpful. If you need any further assistance, please feel free to let us know.

April 29, 2025

Nice dealership and really appreciate working with Tim in service. He is always honest and helpful. More

by JLORY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2025

Excellent service department! Everyone was very helpful. We appreciate you. See you next time for service! Thanks! More

by Ed.Swartz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Zeigler Honda of Racine responded

We're glad you had a great experience with our service department. Thank you for choosing Zeigler Honda of Racine.

April 29, 2025

See my last comment. Also it took 1.5 hours for the oil change and tire rotation More

by schliear
Recommend Dealer
No
Employees Worked With
Tim who was great. I got an oil change and they did not wipe off all the oil that spilled under the vehicle and it dripped on my driveway and garage floor after I was home.
Apr 30, 2025 -

Zeigler Honda of Racine responded

I apologize for your wait time in service. Can you please reach out to me at your convenience? I can be reached at 262-898-2900 or sarahp@zeigler.com Sarah Petersen, Customer Relations Manager

April 29, 2025

I purchased a 2020 bmw m340i April 1st, 2025, i noticed after the first week that the tires were worn to the point of the wear bars showing. Also there was a rattle in the front left. The dealership replac More

by kcarr1028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maggie Sewell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Taylor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Reynolds
3.0
This rating includes all reviews, with more weight given to recent reviews.
Venicia Sides
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Zeigler Honda of Racine responded

Kyle, can you please reach out to me at your earliest convenience? I can be reached at 262-898-2900 or sarahp@zeigler.com -Sarah Petersen, Customer Relations Manager

April 28, 2025

For me, Prince handled my service appointment and related questions very well. Had a litgle confusion with my boll but he took care of it. Always seem to get good service at Zeigler. More

by jfuhrm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prince Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Zeigler Honda of Racine responded

Our team is pleased to have assisted you with your service appointment. We're glad you consistently receive good service at Zeigler Honda of Racine.

April 28, 2025

They serviced my car quickly and washed it as well. The service staff was friendly. More

by Juliannelucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Zeigler Honda of Racine responded

We're glad you're happy with the service. Thank you for choosing Zeigler Honda of Racine.