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Zeigler Honda of Racine - Service Center

Mount Pleasant, WI

4.6
1,343 Reviews

1,343 Reviews of Zeigler Honda of Racine - Service Center

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September 03, 2024

Worst customer service. I call several times to finance dept. I haven’t received an answer yet. My new purchase contract has not been processed. More

by myonis013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Leipski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Olson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Megerdichian
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Zeigler Honda of Racine responded

Greetings, Your feedback is invaluable to us at Zeigler Honda of Racine. I am eager to discuss your recent experience with our Sales Team, specifically regarding the communication with our Finance Department and the processing of your purchase contract. Please call me at your earliest convenience; your cooperation is highly appreciated. Thank you, Maggie Sewell Customer Relations Manager 262-898-2900 maggiesewell@zeigler.com

September 01, 2024

Very helpful. Fixed the key fob while doing the oil change. Friendly and efficient. Would recommend to a friend More

by tostergaard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Whittaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Zeigler Honda of Racine responded

Glad to hear you found our team helpful and friendly. We appreciate your recommendation, enjoy your drive - Zeigler Honda of Racine.

August 31, 2024

Prince Jones and his consulting team did a great job of diagnosing my transmission problem on my Honda pilot and got the repairs done promptly and on schedule. Zeigler Honda of Racine is my go to source More

by RH_DEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Zeigler Honda of Racine responded

Thanks for the wonderful feedback. Happy to hear our team could assist with your Honda Pilot transmission repair and meet your expectations. We appreciate your trust in Zeigler Honda of Racine.

August 30, 2024

Matt and Alec made me feel comfortable and made sure i was leaving the dealership completely satisfied! More

by Iselagonzalez
Workmanship
Recommend Dealer
Yes
Employees Worked With
Maggie Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alec Hafemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Zeigler Honda of Racine responded

Thank you for sharing your positive experience with us at Zeigler Honda of Racine. We're grateful our team made sure you were completely satisfied. Wishing you the best.

August 30, 2024

The serves you receive is outstanding. They really care about you & they work with you. More

by RUTH.SCHOENFELD54
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayden Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Hawkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Zeigler Honda of Racine responded

Glad to hear you had a wonderful experience with Zeigler Honda of Racine. Thanks for sharing your thoughts.

August 30, 2024

Tim in the service department is a gem. He has always looked out for me and goes above and beyond. Thanks, Tim!! More

by 2wildwests
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Zeigler Honda of Racine responded

We’re glad to know our team provides such excellent service at Zeigler Honda of Racine. Thanks for sharing your positive experience with us. Take care!

August 29, 2024

Amazing people to work with. Great experience can’t wait to go back. It’s pretty awesome More

by tab8223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Megerdichian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Zeigler Honda of Racine responded

Thank you for the kind words and 5-star rating. Zeigler Honda of Racine appreciates your feedback.

August 28, 2024

Customer service is top notch , great waiting area with coffe, TVs, plenty of seating etc.. Easy to book services . More

by DSal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Wenzel
Sep 09, 2024 -

Zeigler Honda of Racine responded

Thanks for your kind words about the customer service and waiting area at Zeigler Honda of Racine. We're glad you found booking services easy. Hope to see you again soon!

August 26, 2024

I think you guys are the biggest con artist in history you promised me a car that was being brought in with no mileage the car was on the lot already and it had a over 100 miles on it you charged me too m More

by jackiehicks423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James from Chiago
Aug 30, 2024 -

Zeigler Honda of Racine responded

Hello, At Zeigler Honda of Racine, we highly value your feedback. I would appreciate the chance to discuss your recent experience with our Sales Team regarding the mileage and price discrepancy of your new vehicle. Please feel free to contact me directly at your earliest convenience. Thank you, Maggie Sewell Customer Relations Manager 262-898-2900 maggiesewell@zeigler.com

August 26, 2024

My car broke down and they checked it the same day with all repairs done same day!! More

by DHASENBEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 09, 2024 -

Zeigler Honda of Racine responded

Glad to hear your car repairs were completed promptly. Thanks for choosing Zeigler Honda of Racine and take care.

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