Zeigler Honda of Racine - Service Center

Excellent Service They provide great service with a nice waiting room. Staff are very friendly and helpful. The location is nice and convenient for me as well. They provide great service with a nice waiting room. Staff are very friendly and helpful. The location is nice and convenient for me as well. More

Oil change The guy who handled my car repairs is excellent, he friendly, love to joke around with me, just excellent all the way around. Paying the bill, the yo The guy who handled my car repairs is excellent, he friendly, love to joke around with me, just excellent all the way around. Paying the bill, the young woman had such a pleasant attitude More

Very satisfied with service Not pushy. Gave me quotes for new tires. Shuttle service was amazing. Always nice to know that what you expect to spend, is what it ends up being. Not pushy. Gave me quotes for new tires. Shuttle service was amazing. Always nice to know that what you expect to spend, is what it ends up being. More

Diagnostic with an Optimist I called and got an appointment same day. That was a great surprise. Also after asking how long, I was offered a shuttle. I brought my 2012 Civic in b I called and got an appointment same day. That was a great surprise. Also after asking how long, I was offered a shuttle. I brought my 2012 Civic in because I had been experiencing a lurch when shifting, followed by a emissions light on the dash. When I dropped it off I joked with the service check in that I hoped it was only a fluid problem. He said, "Wouldn't that be neat?". I laughed and pointed out his lack of optimism. He arranged for me to have a shuttle home so I didn't have to wait onsite. The shuttle driver was a friendly guy who was easy to talk to and he had Tom Petty on the radio. Plus, he was a good driver and navigated all the construction with ease. Win, win. Later the garage called and said it was a sensor that was clogged! Hurray! He explained he took it out and cleaned it and reinstalled it. I let him know I couldn't pick it up until 4pm, and he said that was fine not to worry about it, they were open until 7pm. I picked up my CLEAN fixed car later that evening and they only charged me for the diagnostic and a minor change for the work. Hurray, hurray! All around great experience dealing with all these guys. More

Excellent assist! I have been in a few times (standard oil changes & a few aftermarket accessories... it’s a Honda! Who needs more?). They have all been helpful and kno I have been in a few times (standard oil changes & a few aftermarket accessories... it’s a Honda! Who needs more?). They have all been helpful and knowledgeable... plus very nice! More

Amazing service department Service Manager Brian was quick to get our vehicle in for service. My appointment was smooth throughout the whole process plus car was nice and clean Service Manager Brian was quick to get our vehicle in for service. My appointment was smooth throughout the whole process plus car was nice and clean. More

Had my oil changed I was very well taken care of.... Appreciated the great service.... The gentleman who checked me, shared with me the price of the service up front. I was very well taken care of.... Appreciated the great service.... The gentleman who checked me, shared with me the price of the service up front. It was exactly as he had said. More

Tires not rotated - work order said they were Upon picking up my vehicle that went in for an oil change and tire rotation, I noticed that the tires were not rotated and the work order (that I also Upon picking up my vehicle that went in for an oil change and tire rotation, I noticed that the tires were not rotated and the work order (that I also paid for) said that they were. Because I marked each tire prior to bringing the vehicle in, it was easy for me to know. They rotated the tires and gave me a coupon for my next visit. That coupon can hardly replace the trust that was lost. More

Very accommodating and professional staff Drop off was quick and easy, the problem was diagnosed and appears to have been fixed. I did take off 1 star for some cosmetic damage to my steering w Drop off was quick and easy, the problem was diagnosed and appears to have been fixed. I did take off 1 star for some cosmetic damage to my steering wheel, but my service rep Zack was quick to order a new one so it could be replaced free of charge. I will submit another review after that replacement occurs. Update: Steering wheel was replaced free of charge and in a timely manner, overall I've been extremely happy with Racine Honda. More

Took GREAT care of me! I had to bring my Pilot in because I had multiple warning lights on the dash. Upon initial review it was determined that I needed a new catalytic con I had to bring my Pilot in because I had multiple warning lights on the dash. Upon initial review it was determined that I needed a new catalytic converter, but they were unable to determine what was causing the other error code. Once the part arrived, I brought my Pilot back in and they determined the fuel injectors were bad. Everything was covered under warranty, and I had no issues. I also had a coupon for a free mini detail. My car looked AMAZING when I got it back. Being a single mom with 2 s children you can imagine what my car looked like before. They went over and above expectations to get my car fixed and beautifully clean for me! Thank you SO much! More